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Build and lead Ever's end-to-end customer experience function: own customer relationships pre- and post-sale, implement and manage ticketing/CRM systems, define SLAs and handoff protocols, hire and train CX specialists, monitor reviews, drive post-delivery support, and deliver reporting and continuous improvement to reduce escalations and returns.

The Finance Manager will manage F&I consultations, structure financing deals, maintain lender relationships, ensure compliance, and educate customers on EVs.

The Operations Specialist manages vehicle queues, ensures inventory quality, oversees logistics, and maintains operational efficiency in a fast-paced environment.

Lead nationwide sales and BDC functions to meet monthly volume, conversion, and margin targets. Build sales playbooks, CRM hygiene, staffing and capacity models, delivery and customer experience standards, reporting, and team development. Recruit and coach managers and reps, set performance systems, partner cross-functionally on inventory/pricing, and scale operations into new markets.

Build and ship core product features, collaborate with teams to provide high-impact solutions, participate in design reviews, and help shape technical roadmap.

Lead and develop Ever's marketing strategy, including brand positioning, customer acquisition, and team building to drive growth and engagement.

The Recruiter will oversee full-cycle talent search, collaborate with hiring managers, source talent, manage interviews, and enhance recruiting processes.