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Serve as escalation support for client issues, debug integrations using SQL and server logs, implement tooling to detect/prevent problems, assist technical onboarding/offboarding, and collaborate with product and engineering to improve systems and processes.

The Principal Engineer will lead architectural decisions, mentor engineers, write production-ready code, and design scalable systems to support growth.

Join Carefeed as a Senior Software Engineer to build impactful software for senior living communities, enhancing productivity and user experience through robust engineering practices.

Guide new clients through full implementation and onboarding of Carefeed: configure the platform, lead virtual trainings, digitize documentation and e-sign workflows, provide primary onboarding support, track adoption trends, and collaborate to improve onboarding processes and client retention.

Lead new clients through full implementation and onboarding of the Carefeed platform, deliver virtual training, manage documentation and e-signature workflows, provide primary support during onboarding, track adoption and usage trends, and collaborate with the Client Experience team to optimize processes and improve client retention.