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Leads complex, cross-functional technology and digital programs from strategy through execution. Responsibilities include establishing program plans, governance, roadmaps, metrics, and operating rhythms; managing dependencies, risks, launches, and executive communications; and aligning Product, Engineering, Data, UX, Marketing, Finance, Legal, Operations, and external partners. The role supports e-commerce, media platforms, analytics, personalization, CRM, advertising technology, AI, and other ambiguous 0-to-1 initiatives while improving program-management processes.

Leads the strategy, architecture, and development of scalable data engineering, analytics, cloud, and AI platforms. Oversees Snowflake data warehouses, AWS infrastructure, SQL and Python pipelines, orchestration, data quality, observability, governance, and reliability. Builds data foundations for machine learning, generative AI, embeddings, vector search, and RAG applications. Provides technical leadership, mentors engineers, partners with executives and cross-functional teams, and drives AI transformation, platform modernization, and engineering standards.

Leads enterprise-wide strategic programs across e-commerce, digital media, and technology. Partners with executives and cross-functional teams to translate business strategy into roadmaps, governance, KPIs, risk plans, and measurable outcomes. Drives digital transformation, platform modernization, executive reporting, and alignment between business and technology execution. Requires strong executive communication, stakeholder management, analytical ability, and experience operating in complex, matrixed organizations.

Leads the strategy, architecture, development, and operation of scalable data and AI platforms. Oversees data pipelines, Snowflake architecture, AWS infrastructure, data quality, observability, governance, and analytics enablement. Guides machine learning and generative AI data foundations, including embeddings, vector search, RAG, model pipelines, and evaluation. Mentors engineers, establishes technical standards, manages cross-functional initiatives, and partners with executives and business stakeholders on AI and data priorities.

Coordinates Complex Shop marketing campaigns across digital, social, e-commerce, influencer, and paid channels. Maintains project timelines, go-to-market decks, campaign assets, product pipelines, and outreach lists. Tracks cross-functional deliverables, supports creative brainstorming, gathers performance metrics, and provides administrative support across concurrent launches. Requires marketing experience, retail and e-commerce knowledge, proficiency with Airtable and Google Slides, strong project management skills, and familiarity with social media and cultural trends.

Supports talent booking for Complex video content and digital festivals by identifying, pitching, securing, contracting, and coordinating creators, experts, and high-profile guests. Maintains talent relationships, manages logistics and last-minute bookings, conducts guest research, collaborates with content, marketing, and merchandise teams, tracks trends and leads, and handles administrative scheduling and communication.

Serves as an on-camera Complex News host covering music, internet culture, entertainment, and cultural events. Creates approximately 10 vertical videos weekly by scripting, storyboarding, filming, editing, and posting content across TikTok, Instagram, YouTube, and the Complex app. Monitors breaking news, conducts interviews, collaborates with content strategy and social teams, and plans coverage for major cultural moments. Requires rapid turnaround, strong editorial judgment, cultural expertise, and flexible after-hours availability.

Edit digital-first content including YouTube series, social videos, longform interviews, motion-graphics pieces, sizzle reels, and sponsored content. Responsibilities include narrative shaping, audio leveling, color correction, GFX integration, footage organization, platform-specific exports, and adherence to media workflows. The editor collaborates with producers, manages multiple deadlines, and works on-site in New York City.

Drive advertising revenue by prospecting and closing new accounts, expanding existing client relationships, meeting quarterly and annual goals, and delivering Complex’s online video advertising solutions. The role requires collaboration across departments to ensure program execution, weekly sales reporting, strong agency and client relationships, data-backed marketing insights, and willingness to travel.

Coordinate licensed-product development and partnership projects from concept through launch. Manage timelines, approvals, submissions, deliverables, meetings, partner communications, and cross-functional handoffs across Product, Creative, Marketing, Sales, Finance, Legal, and Operations. Support business-development research, presentations, pipeline tracking, opportunity coordination, and leadership reporting. Maintain accurate approval records, identify risks and delays, and help convert licensing and collaboration opportunities into successful consumer products.