Top Tech Jobs & Startup Jobs

Provides first-level technical support for customer software applications through phone, email, and chat. Manages support tickets, documents issues, maintains case backlogs, identifies recurring problems, escalates complex issues, and educates customers on software products. The role also requires troubleshooting Windows-related issues, maintaining support records, recommending process improvements, and communicating technical information clearly to nontechnical users in a fully remote environment.

Manage and grow a portfolio of customers in the automotive service and tire industry. Lead quarterly business reviews, build relationships, resolve issues, identify retention risks, communicate product value, and refer sales opportunities. Use Salesforce, Jiminny, Power BI, and Vonage to manage customer relationships and performance. The role is remote with no expected travel and requires strong communication, presentation, relationship-building, and Microsoft Office skills.

Prospect and close new dealership clients through cold calls, emails, and product demos. Manage a defined territory, build and expand a book of business, upsell existing accounts, maintain client relationships, and collaborate with internal teams. The role requires at least two years of B2B sales experience, strong prospecting and communication skills, CRM proficiency, organization, and motivation to exceed sales goals.

Provides first-level technical support for customer software applications through phone, email, and chat. Manages support tickets, documents issues, maintains records, troubleshoots Windows-related problems, escalates complex cases, identifies support trends, and educates customers. The role also requires maintaining service backlogs, improving processes, coordinating across departments, and communicating technical information clearly in remote and collaborative work environments.

Provides Tier II technical support for software applications, email, and websites through phone, chat, and email. Responsibilities include triaging and resolving customer issues, managing support tickets, troubleshooting unclear or complex problems, coordinating graphical and development work, maintaining documentation, identifying issue trends, participating in on-call rotations, and recommending process improvements.

Build and maintain full-stack features for a high-volume email and communications platform. Develop .NET APIs, services, data pipelines, and Azure cloud-native systems while improving delivery infrastructure, queueing, deliverability, reliability, observability, and modernization. Collaborate with product and engineering stakeholders, participate in design reviews and incident response, and mentor junior engineers. The role requires experience with email delivery at scale, distributed systems, React/Next.js, SQL Server, event-driven architectures, SaaS platforms, and English-Spanish fluency.

Provides Tier I technical support for software applications, email, and websites through phone, email, and chat. Responsibilities include triaging and resolving customer issues, managing support tickets, coordinating complex graphical or development requests, maintaining documentation, identifying issue trends, and recommending process improvements. The role requires clear communication with technical and nontechnical users, troubleshooting skills, and participation in an after-hours on-call rotation.

Manages onboarding, account health, content approvals, reporting, and ongoing relationships for assigned brands. The Brand Advisor monitors program KPIs, configures accounts, coordinates training and webinars, prepares quarterly business reviews, handles billing reports, maintains brand playbooks, and submits technology issues through JIRA. The role requires strong client communication, customer success experience, Salesforce and platform proficiency, organization, and effective collaboration in a hybrid work environment.

Build and maintain full-stack features for an enterprise reporting platform. Develop .NET APIs, services, data pipelines, and AWS cloud-native systems while optimizing queries, schemas, scalability, and reliability. Collaborate with product and engineering teams, participate in design reviews and incident response, and mentor junior engineers. The role requires ownership across backend, frontend, and infrastructure, with React experience and fluency in English and Spanish.

Conduct high-volume phone and email outreach to onboard retailers into brand social programs. Guide account enrollment, Facebook Business Page integration, and product-tier setup while resolving support tickets within one business day. Manage retailer accounts using Salesforce, HubSpot, Salesloft, and ThumbStopper tools, maintain connectivity, meet enrollment and call targets, and collaborate with sales, technical, and leadership teams.