Top Tech Jobs & Startup Jobs

Supports 24/7 data center hardware operations, including server and network equipment setup, testing, diagnostics, repairs, RMA coordination, inventory tracking, racking, cabling, firmware updates, operating system installation, data destruction, audits, and documentation. Monitors operational queues, escalates issues, supports maintenance projects, and participates in on-call coverage while maintaining hardware reliability and quality standards.

Coordinates incident, problem, change, and service transition management across engineering, infrastructure, security, and operations teams. Leads incident response activities, post-mortems, corrective-action tracking, reliability reporting, observability initiatives, SLO and SLI development, change governance, CMDB accuracy, and operational readiness. Uses Jira Service Management workflows and automation to improve platform stability, reduce response and resolution times, govern changes, and communicate reliability trends to technical and executive stakeholders.

Leads North American new-logo sales for Nexcess Managed Cloud, managing 5–8 Account Executives and owning recurring revenue, bookings, pipeline, forecasting, and quota attainment. The role combines hands-on selling, strategic deal leadership, coaching, recruiting, territory planning, and cross-functional collaboration with Sales Engineering, Marketing, Sales Operations, Customer Success, and Technical Account Management. The Director develops prospecting-led sales motions, drives competitive displacement, improves forecast accuracy, and grows managed cloud, infrastructure, compliance, and security services revenue.

Lead the transformation of fragmented implementation and migration teams into a unified, scalable organization. Own post-sale delivery through customer go-live, standardize methodologies, establish performance metrics, implement operational tooling, and balance human-led versus self-service delivery. Partner cross-functionally to improve time-to-value, reduce implementation costs, support automation, and develop a potential professional services revenue model.

Administer network equipment across multiple data centers, perform routine and emergency maintenance, troubleshoot network issues, support internal and external clients, and contribute to network development, site connectivity, equipment deployments, and automation projects. Requires LAN/WAN, BGP, OSPF, Layer 2 networking, and customer communication skills. Experience with Extreme, Juniper, Nokia, EVPN, MPLS, telecom, or data center networking is preferred.