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Manages a Property and Casualty insurance underwriting portfolio, evaluating new and renewal risks, determining coverage terms and premiums, and maintaining underwriting standards. Builds broker relationships, supports business planning and premium forecasting, manages submissions and renewals, ensures regulatory compliance, and develops customized insurance solutions. Drives portfolio growth and retention while monitoring market trends, emerging risks, and underwriting regulations.

Analyze catastrophe risks (earthquakes, hurricanes, floods), build and maintain catastrophe risk models, use catastrophe modeling software, collaborate with underwriters and actuaries, monitor industry and regulatory trends, prepare reports for senior management, and participate in cross-functional teams to improve risk assessment and mitigation strategies.

Manage day-to-day servicing and renewal lifecycle for commercial insurance accounts, including policy submissions, endorsements, binders, renewals, and client support. Coordinate with brokers, carriers, and internal teams to ensure accurate policy administration, maintain account records, perform coverage analysis, and use brokerage systems and Excel for reporting and data management. Participate in training and collaborate with senior team members to improve processes and client service.

Support middle market operations by analyzing workflows, translating business needs into requirements, leading UAT and defect resolution, optimizing systems, documenting SOPs, coordinating cross-functional teams, and reporting operational metrics to drive consistency and scalability.

The role involves reviewing premium invoices, processing payments, conducting reconciliations, managing inquiries, and ensuring compliance with regulations and standards.

Oversee client relationships, manage account lifecycle, ensure compliance, drive process improvements, mentor staff, and monitor team performance in a fast-paced environment.

Support brokers in managing and growing a specialized wholesale commercial insurance portfolio. Handle new business and renewals, prepare submissions and proposals, review policies/endorsements/invoices, ensure compliance, maintain account data, analyze portfolio trends, collaborate with carriers and internal teams, and deliver high-quality client service to drive retention and growth.

Lead pricing strategy and actuarial processes for specialty insurance portfolios. Develop and enhance pricing methodologies, models, and rating algorithms. Partner with underwriting, product, and executive teams to price large and complex accounts, monitor portfolio performance, and recommend corrective actions. Use data analysis and predictive analytics to inform product design, delegated authority programs, and strategic planning. Provide leadership to actuarial teams and communicate pricing insights to stakeholders.

Support the binding process for insurance policies by entering underwriting data, ensuring compliance, liaising between underwriters and brokers, issuing endorsements, tracking renewals/cancellations, maintaining records, communicating with clients, and preparing binding performance and compliance reports.

Lead complex business systems initiatives for Premium Accounting: gather and translate requirements, own functional design through SDLC, drive UAT, analyze data/flows, apply AI tools to improve automation and efficiency, advise stakeholders, and mentor analysts.