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As a Customer Success Manager, you'll guide German-speaking hotel clients, enhancing their experience with RoomRaccoon, managing accounts, and identifying growth opportunities.

As a Customer Success Manager, you will support hotel partners by ensuring their success, delivering product training, and identifying growth opportunities.

Provide fast, empathetic multi-channel support to French and Italian hoteliers, troubleshoot issues, escalate when needed, drive retention and satisfaction, create help content, and share best practices within the team.

The Account Executive will manage the full sales cycle, support client demonstrations, maintain CRM data integrity, and enhance inbound marketing through local insights. Key responsibilities also include prospecting decision-makers and ensuring smooth handoffs to implementation teams.

The Account Executive will manage the full sales cycle for SMB prospects in the hospitality sector, focusing on outbound sales, demonstrating products, and maintaining customer relationships to close deals while achieving sales targets.

The Product Owner will lead payment and finance product initiatives, focusing on automation and AI. Responsibilities include managing workflows, prioritizing customer impact, and collaborating with cross-functional teams to improve financial operations.

The Customer Support Consultant will provide high-quality assistance to Dutch clients, addressing queries, solving problems, and enhancing customer satisfaction while following procedures and metrics.

As a Customer Success Manager, you will support a portfolio of German-speaking hoteliers, focusing on customer success, strategic account management, and commercial growth through upselling and retention strategies.

As a Product Owner in Payments and Finance, drive AI-first product initiatives, optimize financial workflows, and enhance user experiences for hoteliers. Collaborate across teams and prioritize based on customer impact and operational efficiency.

The Product Owner for Payments & Finance will manage product initiatives, enhance financial workflows, and leverage AI for operational efficiency.