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The Staff Product Manager, Automation will lead the development of an AI-powered automation platform for healthcare, collaborating with engineering and operations to optimize workflows and measure agent performance.

Lead post-sale success and retention for major healthcare partners: manage end-to-end SaaS implementations, drive adoption and change management, measure ROI with KPIs, enable upsell/expansion, build scalable playbooks and SOPs, and coordinate cross-functional teams to ensure smooth integrations and long-term customer value.

Lead post-sale success for strategic healthcare partners, managing onboarding, implementations, adoption, and retention. Drive change management, measure and communicate ROI, partner with Sales for expansion, and build scalable processes and playbooks while collaborating cross-functionally to inform product and improve customer outcomes.

Lead post-sale success for strategic healthcare partners: manage onboarding, pilot delivery, change management, adoption, and retention. Engage executives, align stakeholders, measure ROI, drive expansion, and build scalable playbooks with cross-functional teams.

As a Full-Stack Software Engineer, you will develop backend services and web applications, owning product features end-to-end and improving development processes in a remote team environment.

The Applied AI Engineer will build and manage AI voice agents for healthcare operations, overseeing their production and integration, and expanding AI applications company-wide.