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The Inside Sales Representative will convert warm leads into paying students, provide customer support, maintain records, and assist consultants with administrative tasks. No cold calling is involved.

The Senior Sales Specialist educates prospective students, supports current students, maintains records, and improves customer support while achieving sales targets from warm leads.

The Bilingual Academic Consultant role involves reviewing application documents, conducting mock interviews, and mentoring students to enhance their admissions process.

The Academic Consultant supports students by reviewing applications, conducting mock interviews, and providing constructive feedback to improve students' chances of admission into their desired programs.

Provide high-quality multi-channel student support, conduct onboarding/orientations, manage escalations and records, coach junior staff, troubleshoot student-facing systems, analyze simple data and recommend process improvements to enhance student satisfaction and support operations.

Lead multi-channel student support by answering inquiries via email, phone, chat, and video; run orientations; manage escalations; maintain records; coach junior staff; improve processes and handle confidential student data.