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The Account Director develops and expands business within existing accounts, acquires new clients, and builds strategic relationships with executives to meet sales and profit targets.

Plan and execute customer events at the Executive Briefing Center and integration centers. Manage logistics, vendor contracts, budgets, agendas, timelines, AV/technical needs, and on-site execution. Collaborate cross-functionally with Marketing, Sales, AV, and partners, reconcile expenses, track attendee and ROI data, and provide hands-on event support while maintaining professional standards.

Drive lead generation through outbound calls and email, qualify inbound marketing leads, schedule meetings for Account Executives, maintain CRM data, support targeted outreach campaigns, and build early-stage relationships to grow pipeline and brand awareness.

The Global Solutions Engineer designs tailored infrastructure solutions, collaborates with account teams, engages with clients, and provides technical education and training.

Collaborate with account teams to assess customer data center environments, design tailored infrastructure solutions, and manage solution pipelines. Build OEM and partner relationships, provide product training to sales and customers, identify technology opportunities across Data Center, Cloud, Network, Security and Services, and engage with executive IT stakeholders to drive technical sales and solution adoption.

Drive enterprise sales by developing strategic approaches, cultivating customer relationships, identifying pipeline opportunities, collaborating with internal teams and partners, and positioning SHI's IT solutions. Exceed revenue and profit goals, attend industry events, stay current on market trends, and maintain a competitive edge while spending significant time meeting customers in the field.

Lead and manage enterprise sales activities to meet targets: recruit, train, and coach a sales team; develop new business and partner relationships; execute campaigns and sales motions; manage pipeline, deliver presentations, and engage C-level customers to drive revenue growth.