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Responsible for network operations, maintenance, upgrades, monitoring and troubleshooting across LAN/WAN/datacenter and cloud networks. Configure network equipment, enforce standards, support projects and incidents, provide onsite support, and collaborate with cross-functional teams to implement scalable network solutions while meeting SLAs.

Work with account teams to discover customer needs, design Chrome-focused infrastructure and service solutions, support sales with technical expertise, deliver presentations, maintain Chrome certifications, and shorten sales cycles while enabling service scoping and delivery.

The Solutions Engineer collaborates with teams to design data center infrastructure solutions, educate customers, and manage technology opportunities across various domains.

The Account Executive will develop strategic sales approaches, cultivate customer relationships, identify sales opportunities, and communicate SHI's solutions to exceed revenue targets. They will engage in industry events and stay informed on trends.

The Sr. IT Engineer is responsible for the architecture and support of enterprise voice, video, and collaboration platforms, focusing on Microsoft Teams and Cisco UC. They lead modernization efforts from legacy systems and act as a technical escalation point for UC issues, ensuring high-quality user experiences and operational excellence.

The Presales Solutions Engineer will support account teams by leveraging network expertise to understand customer needs and propose solutions. Responsibilities include training sales teams, managing technical relationships, and developing tailored infrastructure solutions aligned with business objectives.

Manage inside sales operations by establishing governance, overseeing escalated/high-value projects, improving billing and vendor processes, tracking KPIs, resolving issues, mentoring staff, enforcing compliance and policies, and participating in strategic business discussions to drive continuous improvement.

The Business Development Manager - Partner drives business growth for OEM partners through support, training, and relationship building, managing sales pipelines and enhancing brand awareness.

The Inside Account Executive conducts cold calls, nurtures relationships, manages sales cycles, assists customers with IT solutions, and meets sales targets.

The PubSec Account Executive cultivates relationships to exceed sales targets by identifying opportunities, collaborating with teams, and promoting SHI's solutions while maintaining industry awareness.