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Senior Systems Engineer providing hands-on IT consulting and infrastructure management for multiple SMB clients. Responsibilities include designing, implementing, migrating, and supporting Microsoft-based systems, cloud platforms, networks, servers, virtualization, desktops, and disaster recovery environments. The role manages client projects, timelines, proposals, and implementations; resolves technical issues; advises clients; identifies infrastructure improvements; and mentors junior engineers. Occasional after-hours and weekend support may be required.

Leads a Dallas IT consulting team and oversees client relationships, technical service delivery, escalations, executive meetings, performance management, utilization, KPIs, engineer onboarding, and account transitions. The role combines people leadership, technical consulting oversight, client advocacy, business decision-making, and operational accountability. It requires strong communication with technical and executive audiences, familiarity with SMB technology platforms, and occasional after-hours or weekend support.

Owns the full-cycle SMB sales process for BNC’s Colorado operation, including prospecting, lead generation, pipeline management, proposals, closing, and early client onboarding. The role requires selling custom IT solutions and professional services to business owners and C-level decision-makers, developing referral networks, meeting sales quotas, and maintaining strong customer relationships. This is an office-based Denver role with time spent in the field.

Provides senior systems engineering and IT consulting for multiple SMB clients. Designs, implements, migrates, and manages Microsoft-based infrastructure, cloud, virtualization, networks, servers, endpoints, and business continuity solutions. Serves as a trusted technical advisor, manages projects and client relationships, resolves complex issues, leads engineers, mentors new hires, and supports pre- and post-sales activities.