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Responsible for developing business with enterprise customers, managing sales processes, generating revenue, and building customer relationships. Works closely with channel partners and develops account expansion strategies.

Design, build, and optimize high-performance distributed systems, core data engines, and backend backend infrastructure for AI workloads. Required: B.Sc. in CS or related, strong Linux understanding, and academic transcripts. Preferred: C/C++ and Python. Emphasis on problem solving, teamwork, communication, and eagerness to learn.

Lead multi-year sourcing strategies for compute, storage, and memory commodities. Manage supplier relationships, drive RFx and contract negotiations, oversee product specifications and NPI lifecycle, perform cost and TCO analysis, and monitor market/technology trends to ensure supply resilience and commercial optimization.

The Customer Support Engineer will handle technical issues, work closely with customers, perform field services, and advocate for account priorities while ensuring customer satisfaction.

As a Customer Support Engineer, you'll handle customer issues, develop solutions, and collaborate with teams on post-sales activities, ensuring customer satisfaction with VAST Data's AI infrastructure products.

Partner with NeoCloud providers to design and enable scalable platform services on the VAST platform, create reference architectures and runbooks, influence customer product planning, and drive adoption of VAST products across AI, database, object storage, and infrastructure services.

Provide hands-on post-sales technical support for enterprise storage customers: troubleshoot, resolve, escalate issues, perform field services (installs/upgrades), manage feature requests/bugs, and collaborate with sales, professional services, and engineering.

The Customer Support Engineer will handle customer technical issues, operate daily support tasks, and ensure customer satisfaction, requiring extensive IT infrastructure knowledge and scripting skills.

Lead and expand VAST's Federal Civilian accounts by developing account strategies, driving new business across AI/HPC/analytics, managing complex federal procurements, building executive relationships, partnering with integrators and cloud providers, and owning pipeline, forecasting, and executive-level engagements at industry events.