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Manage end-to-end client onboarding and payroll software implementation projects, including requirements gathering, configuration, data migration, testing, project planning, risk mitigation, compliance, documentation, and handoff. Collaborate with product, account management, support, and IT teams to resolve issues and improve implementation processes. Apply AI tools to validate migrations, automate reporting and communications, track projects, and improve delivery accuracy.

Prospect and qualify new customers through outbound calling, lead engagement, and relationship building. Generate qualified meetings and opportunities, manage sales activity in Salesforce, collaborate with account executives and marketing, present Papaya’s value proposition, meet quarterly quotas, and provide feedback on targeting and messaging.

Prospect and qualify new customers through outbound cold calling, lead engagement, and relationship building. Generate qualified meetings and opportunities, collaborate with account executives and marketing, present Papaya’s value proposition, achieve quarterly quotas, and maintain accurate Salesforce records. Provide market feedback to improve targeting and messaging while managing priorities independently in a fast-paced environment.

Prospect and identify new customers through outbound calling, lead management, and relationship building. Qualify prospects, generate meetings and opportunities, support account executives, collaborate with marketing on targeting and messaging, explain Papaya’s solutions, achieve quarterly quotas, and maintain accurate Salesforce records.

Operate and improve security operations across SIEM, endpoints, identities, cloud, and applications. Investigate alerts, conduct threat hunting and DFIR, lead incident response, develop detections, automate enrichment and response workflows, and apply AI-assisted investigation techniques. Partner with IT, DevOps, application security, R&D, and business teams to improve controls, validate threats, and mature security operations.

Lead Papaya’s global Client Success and Account Management organization to own retention, renewals, and expansion. Build and scale multi-regional teams, set KPIs, drive cross-functional alignment with Sales/Product/Operations, and use AI-driven analytics to improve forecasting, customer health scoring, and expansion strategies across enterprise customers.

Lead Papaya's global Client Success organization to own retention, renewals, and expansion. Build and scale multi-regional teams, set KPIs, run forecasting and renewal reviews, act as executive sponsor for escalations, and partner with Sales, Product, Operations, and Finance. Drive upsell/cross-sell programs and embed AI-driven analytics and revenue intelligence for forecasting, health scoring, and workflow automation to improve retention and expansion across enterprise customers.

Lead Papaya's global Client Success and Account Management organization to drive retention, renewals, and expansion. Manage multi-regional teams, set KPIs, run forecasting and renewal reviews, sponsor executive escalations, and align Sales, Product, Operations, and Finance. Build growth programs, leverage AI-driven analytics for forecasting and customer health, and scale processes, coverage models, and leadership to support enterprise customers.

The Director of Sales will lead and develop the sales team, drive strategic deals, and expand the company's presence with enterprise and mid-sized international companies, while actively supporting sales efforts and collaborating with cross-functional teams.

Lead commercial and employment law for the company and clients: draft, review, and negotiate contracts; act as EU legal site manager; advise on global labor and employment issues, litigation, and corporate law; coordinate with internal teams and global partners; leverage AI tools for contract analysis, drafting, and cross-jurisdiction legal research to improve legal workflows and consistency.