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Provide inbound customer support via email, phone, and live chat; resolve varied tax return and accountant-partner issues; own cases end-to-end; contribute to projects, product/process improvements, and data analysis to enhance service.

Build and automate multi-market content systems, run CRO/ASO experiments (A/B, multivariate, multi-armed bandits), design templates and translation pipelines, implement structured data and AI-powered workflows, maintain tooling and dashboards, and ensure quality across DE/EN/ES markets.

Build and scale multi-market content systems: design and run CRO/ASO experiments (including multi-armed bandits), automate structured content pipelines and translations with no-code and AI tools, create cross-market templates, maintain tooling and dashboards, and ensure content quality and seamless agency handoffs across DE/EN/ES markets.

The Senior Data Platform Engineer at Taxfix will design and maintain data infrastructure, build pipelines for analytics and compliance, ensure data quality, and prepare data for AI projects.

Build and operate an AI-first marketing automation layer: design agentic operating models, embed with marketing teams to find and automate bottlenecks, develop multi-agent harnesses, integrate APIs and data pipelines, deploy and maintain solutions, and scale reusable tools and playbooks while upskilling marketers.

The Director of Operational Finance will optimize financial operations, drive compliance, lead a finance team, manage projects, and enhance AI adoption.

As a Senior Software Engineer, you'll design and build scalable backend systems for Taxfix and Steuerbot, focusing on core shared services and collaboration across teams.

Transform data into marketing strategies, applying advanced analytics and AI to influence customer lifetime value, acquisition costs, and revenue. Collaborate with teams to ensure data quality and model accuracy, and communicate insights to stakeholders for data-driven decisions.

As a Senior Software Engineer, you'll build and evolve core backend services for Taxfix and Steuerbot, collaborating on scalable systems and internal tools.

Own end-to-end product design for the UK consumer, self-employed, and SME tax product: write briefs, design flows, prototype, ship, and run experiments. Extend the design system, use AI and code to accelerate delivery, collaborate closely with product and engineering, iterate from user research and metrics, and be accountable to measurable outcomes.