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Build and run partner-led GTM operations: planning, forecasting, partner economics, pricing frameworks, CRM data model, reporting, and operational processes to scale partner-sourced revenue and drive cross-functional alignment.

Own end-to-end customer deployments of Sierra's AI platform: architect, deploy, upgrade, and operate infrastructure in customer cloud environments; build repeatable tooling, runbooks, and automation; partner with engineering, security, sales, and customer success to meet security, compliance, and operational requirements.

Counsel product, engineering, operations, and GTM teams on global privacy and AI regulations; build and scale Sierra's privacy program; draft and negotiate DPAs, BAAs, and privacy terms; manage incident response and notifications; develop AI governance and compliance frameworks; monitor regulatory developments and represent Sierra to regulators; create training and mentor junior lawyers.

Build and maintain customer-facing product and marketing web surfaces, develop Sanity-based CMS and structured content models, implement analytics and experimentation, support localization, optimize Core Web Vitals and accessibility, and collaborate with cross-functional teams to deliver polished, performant web experiences.

Provide end-to-end product legal support for Sierra's AI agent platform, advising product and engineering on privacy-by-design, AI regulatory compliance, consumer protection, and telecommunications. Build scalable review processes, counsel on emerging AI rules and governance, partner with privacy and product teams, and shape responsible product launches.

Lead, hire, and develop a high-performing enterprise sales team in UK/I; own regional quota, forecast accuracy, and pipeline quality; coach reps on deal strategy and execution; join key customer conversations; support pricing, negotiation, and close strategy; partner with RevOps for clean data and insights.

Own end-to-end deployment lifecycle for enterprise customers: architect, deploy, upgrade, and operate Sierra’s AI platform across customer cloud environments. Build repeatable deployment tooling, runbooks, and processes while collaborating with engineering, product, sales, and customer security teams to meet compliance and operational requirements.

The Product Manager, Infrastructure will define infrastructure platforms, drive architectural decisions, enhance performance and reliability, and collaborate across teams to establish developer-oriented interfaces and accelerate product development.

Lead end-to-end technical pre-sales for Sierra's AI platform: scope use cases, design and demo solutions, run technical/architecture reviews, and act as trusted technical advisor across the enterprise sales cycle while partnering with Sales, Product, and Engineering.

Own the end-to-end technical pre-sales process: scope customer use cases, design and demo Sierra's platform, lead technical and architecture reviews, and act as trusted technical expert throughout the enterprise sales cycle. Work cross-functionally with Sales, Product, and Agent Engineering to drive GTM and improve Agents. Lead early customer conversations, anticipate needs, and translate business problems into technical solutions.