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Provide first-line B2B SaaS product support via chat; document and escalate bugs; perform pre-release QA; own knowledge base and user communications; train CSMs and refine support processes.

As an Engineering Manager at Secfix, you will focus first on coding, then on hiring and coaching engineers to enhance their productivity. You'll design technical interviews, lead system design, and support AI product development while nurturing a strong engineering culture.

Lead end-to-end product design for B2B SaaS: frame problems, write specs, prototype in Figma/LLMs, pair with engineers, maintain component library, ship and verify production-ready features.