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The Technical Services Engineer will address customer challenges, advocate for their needs, develop tools, and collaborate across functions to enhance product scalability.

The role involves managing core people operations processes, optimizing HR systems, ensuring compliance, and analyzing people data for insights.

The Product Designer will create intuitive interfaces for autonomous software agents, working closely with engineering and product teams to ensure design consistency and usability.

Own post-sales for strategic enterprise accounts to map Factory into customers' software lifecycle, drive deployments, accelerate adoption and consumption, build repeatable playbooks, and feed product and engineering with field insights to scale deployments.

The Customer Success Manager will drive adoption and usage among key enterprise accounts, build relationships with stakeholders, create success plans, and support accounts while gathering feedback to influence the product roadmap.

The Business Operations role focuses on driving key initiatives for growth, designing processes, financial modeling, and leading cross-functional projects.

Lead workplace operations for New York and London offices, overseeing facilities, vendor and budget management, employee and guest experience, onboarding logistics, events, and workplace technology to ensure safe, functional, and welcoming office environments.

The Strategic Finance role involves maintaining financial models, driving planning and budgeting, and partnering cross-functionally to align finance with company strategy. Responsibilities include KPI tracking, building business cases, and preparing materials for board and investor reporting.

The IT Operations Specialist manages day-to-day IT operations, including onboarding, device management, troubleshooting, and SaaS administration while focusing on security and automation in an engineering organization.

The Partner Manager will manage strategic partnerships for Factory, overseeing the full lifecycle from evaluation to execution, while coordinating cross-functional teams to align on goals and drive results.