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As an Operations Analyst, Associate, you will gather and document business requirements, collaborate with IT teams, conduct user testing, and troubleshoot system issues to ensure smooth operations.

The Senior Director of Underwriting oversees underwriting operations, ensuring efficiency and compliance, while leading strategic initiatives and team development in mortgage lending.

The Underwriting Supervisor will manage and lead a team of underwriters, ensuring adherence to mortgage guidelines, training, coaching, and maintaining relationships with other departments while minimizing risks.

The Quality and Compliance Manager will oversee complaint management processes, audit compliance, and improve operational efficiencies in the lending service environment.

Manage operational client relationships for a mortgage lending business, handling pipelines of 100–125 active units, client communications, documentation review, aged loans, loan locks/expirations, daily reporting, and KPI targets to drive loans toward funding while resolving escalations and customer inquiries.

The Marketing Analyst will develop models, optimize campaigns, maintain analytics tools, and provide data-driven insights to support marketing strategies and decision-making.

Support valuation, risk management, hedging strategy optimization, and reporting for MSR and GNMA EBO portfolios. Build quantitative models for interest-rate risk, assist with risk/performance reporting, and help improve risk infrastructure and analytics under senior guidance.

Manage post-trade processes for MBS, whole loan sales, and related hedging: trade capture, pooling, settlement, reconciliation, and agency deliveries. Ensure data quality, SOX compliance, and resolve exceptions while partnering with trading, accounting, custodians, and counterparties.

Manage 100–125 active mortgage accounts, maintain client communication, handle escalations, manage loan locks/expirations, clear documentation conditions, run daily reporting, meet KPI goals, and support pipeline movement toward funding.

Manage operational client relationships for a correspondent/wholesale mortgage pipeline (100–125 units): maintain client contact, handle escalations, clear documentation conditions, run daily reports, meet KPIs for response time, service quality, production, and guideline proficiency.