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The Analyst supports performance marketing campaigns by analyzing data, maintaining dashboards, reporting on KPIs, and identifying optimization opportunities in digital channels.

Lead design, implementation, and support of Revenue Management Systems (RMS); build and productionize predictive and prescriptive analytics and ML models for pricing, forecasting, capacity optimization, and promotions; integrate RMS with PSS and data sources; manage Tableau/Power BI reporting; partner with vendors, IT, and commercial teams to optimize revenue systems and insights.

The Senior Manager, Shoreside Digital Experience leads digital strategies for VirginVoyages.com and FirstMates.com, focusing on product management, A/B testing, analytics, personalization, and team leadership, ensuring measurable business outcomes with a strong emphasis on conversion rates and engagement.

The Senior Media Strategist will lead audience-first media strategies, develop full-funnel communication plans, partner with marketing teams, optimize media activations, and oversee agency collaborations to drive brand and performance objectives.

Lead leadership communications for senior and broader leaders (excluding C-suite), drafting announcements, talking points, presentations, and toolkits. Partner cross-functionally to translate strategy into clear change communications, manage leadership channels and engagement moments, ensure governance and consistency, and enable leaders to communicate confidently across a global, hybrid workforce.

Lead internal brand storytelling and integrated communications campaigns for Crew-facing experiences. Manage a small team, create high-quality content across formats, set brand voice and standards, partner cross-functionally, and execute timely campaigns for major moments while coaching and elevating creative output.

Lead a team that drives brand-aligned guest interactions by coaching specialists, synthesizing QA and sales data into actionable insights, partnering cross-functionally to implement process improvements, and tracking change effectiveness. Own performance reporting, calibration, and governance to optimize frontline sales and service behaviors and reinforce Virgin Voyages brand standards.

Serve as primary contact for Sailor accessibility and medical requests, gather details, coordinate approvals with internal teams (medical, legal, shipboard, terminals), maintain CRM records, troubleshoot systems/phones, research bookings in internal platforms, escalate complex cases, support training, and lead accessibility process improvements to ensure safe, seamless voyage experiences.

As a Business Development Manager, you'll build relationships with travel agencies to promote Virgin Voyages, develop sales plans, and support partners creatively, ensuring a thriving travel experience.

The Principal Data Engineer will lead the design and evolution of data platforms, build reliable pipelines, and collaborate on AI enablement initiatives.