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Lead and support the store management team to deliver exceptional customer experiences, coach and upskill retail staff, drive KPIs and performance, and engage the team to uphold company values across the store.

Lead commercial growth for a portfolio of fragrance brands across Australia and New Zealand. Develop and execute brand and category strategies, manage P&L, forecasting and financial performance, drive product launches and go-to-market plans, lead Diptyque Boutiques strategy, build global brand partnerships and coach team members to deliver exceptional customer experiences.