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The IT Business Consultant II facilitates corporate goals by analyzing business needs, implementing systems, and providing project management and support.

Move, deliver, unpack, shelve, and restock supplies and equipment across departments. Maintain par levels, assist inventory management, use handheld devices and computers, follow privacy and safety protocols, and perform physical lifting up to 50 lbs.

Provide administrative support to directors/managers, manage schedules, prepare reports, assist with policy development, and handle clerical duties as needed.

Process and analyze weekly, biweekly, and monthly payrolls; maintain payroll systems (PeopleSoft, API), ensure compliance with government tax reporting, troubleshoot payroll applications, train approvers/timekeepers, support payroll team and act as backup to payroll manager.

Provide Level I telephone and remote support for PCs and mobile devices, manage user accounts and passwords, track requests in a ticketing system, escalate issues, perform device provisioning/decommissioning, deliver user training, maintain support documentation, enforce cybersecurity policies, and participate in on-call/24x7 support rotation.

Provide level I telephone and remote-support for PCs, mobile devices and peripherals; manage user accounts and passwords; track and escalate requests; issue/configure/decommission mobile devices; create support documentation; train users; enforce cybersecurity policies; participate in on-call 24x7 support.

Provide administrative support to department directors/managers including preparing reports and correspondence, managing policies and filing systems, handling HR paperwork, coordinating calendars and meetings, supervising clerical tasks, conducting special projects, assisting with customer service issues, and other assigned duties to ensure accurate, timely departmental operations.

Designs and delivers end-user training and curriculum for clinical IT systems (Epic). Builds training environments, conducts demonstrations and scenario-based sessions, trains super-users, creates go-live materials, and supports workflow validation and project training plans.

The Storeroom Associate is responsible for managing supply movement, delivery, inventory maintenance, and ensuring privacy and safety within the healthcare organization.

Facilitates HR processes, focusing on employee benefits, recruitment, and relationships with third-party administrators while ensuring compliance with regulatory standards.