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Lead risk-based financial, operational and strategic audits across global operations. Plan and deliver audits end-to-end, produce high-quality reports, monitor action implementation, facilitate risk reviews, embed the Enterprise Risk Management framework, and build relationships with Executive Leadership, Audit Committee and Board stakeholders. Line-manage and coach auditors and drive continuous improvement in audit methodology and controls.

The Client Manager assesses ISO 13485 and EU medical device regulations at client sites, prepares reports, and maintains client relationships while managing assessment teams and providing technical support.

Conduct product certification assessments for electrical products, ensuring compliance with certification schemes and standards, while managing client accounts and leading assessment teams.

Lead market expansion and client development, manage professional services and client relationships, drive strategy and cross-department collaboration. Use business acumen to propose commercial solutions, collect customer information, and support B2B/ISO-related engagements while communicating with domestic and international clients.

The Consulting Specialist will manage EHS risks in a lab environment, conduct safety inspections, develop safety programs, and train staff.

As a Billing Specialist, you will ensure timely and compliant invoicing, support billing accuracy, handle queries, and maintain audit standards for clients.

Serve as primary contact for key, global and international accounts. Onboard customers, manage audit planning and scheduling, coordinate resources, support sales and operations, handle travel and bookings, monitor customer satisfaction, ensure timely completion of reports and certificates, and support cross-office projects to deliver excellent client service.

Handle inbound/outbound calls to book or reschedule assessment visits, manage diary availability, coordinate with delivery teams and Service Delivery Managers, escalate at-risk clients, and ensure excellent customer experience using office management tools and attention to detail to meet CE days targets.

Sell AI services and SaaS to new and existing B2B clients across industries, build pipeline, manage accounts, record CRM data, present complex proposals, and explain AI regulations and standards (e.g., 42001, 42006). Maintain client relationships and ensure timely delivery and retention.

Drive new business sales and revenue within a defined territory for certification and training. Achieve personal sales targets, manage key accounts, maintain Salesforce, build market/competitor/client databases, recommend growth initiatives, and develop top-client care programs.