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The Product Manager supports the strategy, development, implementation, and ongoing enhancement of digital healthcare navigation and guidance products. Responsibilities include gathering requirements, coordinating cross-functional initiatives, managing vendors, tracking KPIs, analyzing financial and operational performance, ensuring regulatory alignment, supporting sales and account teams, and identifying product improvement opportunities. The role requires healthcare and health insurance knowledge, strong communication and analytical skills, and experience managing product or business initiatives.

Supports the strategy, development, implementation, and ongoing management of healthcare products, especially HSAs, FSAs, and other funding solutions. Leads cross-functional initiatives, gathers requirements, tracks KPIs, supports business cases and financial analysis, ensures regulatory alignment, and serves as a product expert for Sales, brokers, and account teams. Monitors market feedback and product performance while identifying enhancement opportunities and coordinating with vendors and internal stakeholders.

Leads the full lifecycle of complex, enterprise technology projects within a technical program management office. Responsibilities include strategic planning, resource allocation, budget and schedule management, risk and change management, executive reporting, methodology leadership, stakeholder alignment, and steering committee facilitation. The role coordinates matrixed teams across IT, Data Science, DevOps, and business units while mentoring project managers and improving project management processes.

Coordinate and support product lifecycle activities for healthcare products: assist Product Managers with assessments and implementations, maintain JIRA/SharePoint trackers, manage timelines/risks, support sales/marketing collateral and regulatory filings, track KPIs, and collaborate across cross-functional teams and vendors.

Support product lifecycle and operational readiness for healthcare products by coordinating cross-functional projects, documenting requirements and KPIs, maintaining JIRA/SharePoint trackers, facilitating meetings, tracking vendor deliverables, supporting regulatory filings and reporting, and assisting Sales/Marketing with product collateral and RFP responses. Ensure process standardization and compliance while driving continuous improvement across teams.

Manage brand health and execute integrated paid, earned, and owned campaigns. Serve as liaison between agencies, media partners, sponsors, and internal teams. Develop media and creative strategies, author tactical briefs, oversee media buying/production and sponsorships, monitor and report campaign performance, optimize media strategy, and support creative productions and activations.

Sort, track, and deliver incoming, outgoing, and interoffice mail across Hingham and Boston locations. Log packages, manage PO Box and business reply mail, maintain inventory and tracking files, order supplies, operate mail inserter, create workflows, and act as supervisor in their absence. Flexible hours and location coverage required.

Lead end-to-end delivery of AI, Generative AI, and automation projects as a technical project manager. Facilitate Agile ceremonies, manage plans, budgets, risks, and stakeholders, coordinate cross-functional teams, track KPIs, support change management, and ensure adherence to technical PM standards.

Deliver competitive intelligence and market insights through secondary and select primary research, data visualization, and stakeholder presentations to inform strategic planning and initiatives across the organization.

Lead daily accounts payable operations from invoice receipt to payment, ensure Massachusetts sales/use tax and 1099 compliance, perform month-end close and GL reconciliations, troubleshoot system errors, manage vendor escalations, and drive process improvements and automation.