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Manage BCAAs social media presence: handle real-time customer service and community management, publish and optimize content, maintain the content calendar, analyze performance and KPIs, report insights, collaborate cross-functionally, and ensure governance, risk and compliance across social channels.

Lead end-to-end strategic sourcing and operational procurement activities, develop complex bid documents (RFP/RFI/RFQ), manage vendor relationships and contracts, oversee purchase orders and fleet procurement, drive process improvements, provide training and procurement guidance, and report savings and supplier performance to senior management.

Drive insurance sales and client relationships by recommending and issuing BCAA insurance products, processing renewals, endorsements and payments, and collaborating with underwriting and support teams. Meet sales and productivity goals, maintain licensing and industry knowledge, participate in training, and progress toward team lead or people leader responsibilities.

Lead BCAA's customer experience transformation by using customer insights, journey mapping, and data to identify and prioritize improvements. Partner across Product, Technology, Operations, Marketing, and frontline teams to design and implement omnichannel, AI/automation, telephony, and digital self-service solutions. Define success metrics, manage cross-functional delivery, drive adoption, and coach a high-performing, customer-focused team.

Provide tailored insurance advice and sell/renew policies to customers in person and by phone. Collaborate with underwriting and support teams, manage accounts and documentation, meet sales and productivity targets, and maintain licensing and training to progress to Senior Insurance Advisor.

Sell and service home and general insurance products, build trusting client relationships, meet sales and productivity goals, process policy transactions, collaborate with underwriting and support teams, maintain licensing and industry knowledge, and progress toward team lead roles.

As a Solution Specialist II, you'll design and support infrastructure systems in a multi-cloud environment, focusing on automation, security, and infrastructure innovation.

The Senior Guidewire Cloud Developer will lead the migration to Guidewire Cloud, providing technical authority on configurations, integrations, and solutions, ensuring high-quality delivery and mentoring team members.

Provide second- and occasional third-level administration for on-premises and AWS infrastructure, manage Windows Server/Active Directory and hybrid Office 365 services, automate tasks with PowerShell, follow ITIL processes, support patching and lifecycle activities, troubleshoot issues, document systems, and assist senior staff with enterprise IT solutions.

Support finance-focused testing for a Guidewire cloud migration: execute BAT, participate in SIT and regression testing, validate end-to-end accounting, reconciliations, reports and interfaces across Guidewire and Epicor, document defects and retests, support cutover and go-live readiness, and maintain testing governance artifacts for auditability.