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Lead the design, development, and maintenance of scalable payment and account-management systems. Provide technical leadership and mentorship, make architectural decisions, translate business requirements into engineering deliverables, support sprint planning, and troubleshoot production incidents. The role focuses on maintaining high-quality, high-velocity systems for onboarding, underwriting, account management, and money reconciliation in a fintech environment.

Lead end-to-end software and digital transformation projects, managing scope, timelines, budgets, quality, risks, resources, vendors, and stakeholder communications. Develop project plans, milestones, metrics, and status reports; facilitate Agile delivery; coordinate with product and engineering teams; manage changes and dependencies; and maintain project documentation. The role requires at least three years of software or IT project management experience and strong client-facing, organizational, and communication skills.

Leads end-to-end software and digital transformation projects, managing scope, budgets, timelines, quality, resources, risks, dependencies, and stakeholder communication. Coordinates engineering, product, vendors, and client teams; facilitates Agile delivery practices; manages change control; monitors performance; and maintains project documentation and status reporting.

Develop and maintain backend APIs for credit card payment gateway products using Go and Ruby. Participate in the full software development lifecycle within an Agile Scrum team, collaborate with colleagues to investigate and resolve system issues, and continuously learn new technologies and fintech concepts.

Own the Unity Platform product vision, roadmap, and backlog for merchant and partner portals, onboarding, and internal customer management systems. Translate stakeholder needs into user stories and acceptance criteria, lead Agile/Scrum ceremonies, and partner with engineering to deliver secure, compliant products. Prioritize work using customer feedback, usage data, business value, and technical dependencies while ensuring PCI-DSS, GDPR, usability, reliability, and compliance requirements are met.

Provide multichannel customer and merchant support through phone, email, and Facebook Messenger. Manage and prioritize tickets, troubleshoot payment-service issues, meet SLAs, escalate complex problems, support merchant onboarding, and represent customer needs in UAT and release reviews. The role also contributes to knowledge-base development, reporting, and continuous service improvements while collaborating with technical, product, and operations teams. Rotational day, night, and weekend shifts are required.

The Lead Infrastructure Engineer will design and maintain AWS infrastructure, implement Infrastructure as Code with Terraform, and lead a team in deploying applications, ensuring high reliability and availability.

Provide administrative and operational support across Sales, Marketing, and Delivery: manage records, vendor coordination, invoicing support, consolidate data, produce reports and dashboards, track marketing metrics and internal project tasks, and coordinate communications to ensure smooth project delivery and accurate business reporting.

Provide software development expertise within an Agile team, focusing on frontend and backend technologies, delivering high-quality software solutions and mentoring peers.

Develop, test, and maintain high-quality software applications using Go and Ruby, collaborating on features and troubleshooting software issues.