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Provide Level I (and some Level II) NOC support for residential and small business customers. Troubleshoot Wi‑Fi, PON, Internet, and VoIP issues; document tickets; perform callbacks; handle new installation setups; monitor systems and respond to events; escalate and resolve order or service issues while communicating clearly with customers.

Drive new commercial and MDU fiber internet sales in Connecticut: build pipelines, cold call, follow marketing leads, network with builders, present value propositions, close deals, forecast sales, and coordinate with engineering, customer service, marketing, and finance while serving as the primary customer contact.

Sell GoNetspeed fiber internet via inbound and outbound calls, cold calling in new service areas, follow up on website leads and referrals, reschedule installations to retain customers, meet daily quotas, and maintain accurate sales records.

Serve as primary contact for new and existing customers, handle service orders and billing analysis, resolve and diffuse difficult situations, use complex databases and management systems, recommend appropriate products/services, and support process improvement and data management.

Design, plan, and manage outside plant (OSP) construction projects including FTTP, DSL, and HFC. Coordinate contractors, obtain permits/right-of-way, collect field data, maintain as-builts and project tracking, and ensure on-time, on-budget completion with frequent site travel.

Manage delivery of commercial telecom services from order to installation, coordinating engineering, construction, licensing, procurement and vendors. Define scope, schedules, budgets, mitigate risks, report status to stakeholders, and drive process improvements for FTTH and multi-tenant builds.

The Senior Network Engineer will install, maintain network gear, plan and design fiber networks, and support projects while conducting technical evaluations.

The Network Engineer will install, maintain network gear, and provide technical support for fiber and copper networks, requiring strong project management and technical skills.

Sell GoNetspeed fiber Internet to commercial and MDU accounts in Southern Maine. Prospect, cold call, present proposals, build referral networks, manage pipeline, attend industry events, and coordinate with cross-functional teams to close new business.

Sell GoNetspeed fiber Internet to commercial and MDU accounts in Southern Maine. Develop and execute sales plans, prospect and network, run sales meetings, manage pipeline and forecasts, close new business, support customers, and coordinate with cross-functional teams. Compensated with salary plus commission.