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Manage and grow enterprise customer relationships in Sydney by driving retention, renewals, upselling, cross-selling, and incremental revenue. Develop strategic account plans, understand customer objectives, align Sitecore solutions to business needs, and collaborate with internal teams and partners. The role requires proven software or SaaS sales experience, quota achievement, strong executive communication, and the ability to manage complex enterprise accounts.

Drive net-new enterprise SaaS sales across the Nordic region. Build an enterprise opportunity pipeline, prospect and qualify leads, forecast revenue, manage complex sales cycles, develop account strategies, and negotiate high-value software license agreements with C-level decision-makers. Collaborate with SDR, presales, and partner teams while consistently meeting or exceeding quota targets.

Performs multinational accounting operations, including journal entries, accruals, prepayments, reconciliations, payroll, intercompany accounting, transfer pricing, VAT returns, and audit support. Maintains balance sheet integrity, resolves payroll discrepancies, supports AR, AP, Treasury, and FP&A, and helps improve accounting policies, controls, processes, forecasts, and reporting. Collaborates across international and multicultural teams.

Manage and grow enterprise customer relationships in Japan for Sitecore’s digital experience solutions. Serve as the primary account contact, develop strategic account plans, identify upsell, cross-sell, and renewal opportunities, monitor customer health, and drive satisfaction, retention, and revenue growth. Collaborate with internal teams and partners while advising customers on content management, commerce, customer experience, and digital asset management technologies.

Manage and grow enterprise customer relationships across a designated territory. Responsibilities include serving as the primary account contact, identifying upsell, cross-sell, and renewal opportunities, developing strategic account plans, increasing retention and customer lifetime value, and collaborating with internal teams and partners. The role also requires understanding customer objectives, communicating solution value, monitoring industry trends, and driving revenue growth through Sitecore’s digital experience solutions.

Lead the technical implementation of Sitecore XM Cloud projects using C# and .NET. Design, develop, test, and deploy scalable cloud-native components; maintain CI/CD pipelines; optimize performance; collaborate with QA, DevOps, product, and architecture teams; clarify requirements; conduct code reviews; mentor junior developers; and promote engineering best practices within Agile/Scrum teams.

Design, build, and maintain cloud-native backend services for Sitecore’s Azure platforms. Develop REST and GraphQL APIs, work with Cosmos DB and distributed systems, improve CI/CD pipelines, troubleshoot production issues, write tested and maintainable code, and contribute to secure, performant, observable services. Collaborate across distributed teams, mentor developers, and help define engineering standards while using AI-assisted development tools responsibly.

Develop and optimize digital experiences through A/B and multivariate testing, user journey analysis, and data-driven experimentation. Build front-end components with React and Next.js, maintain accessibility and performance standards, and contribute to Sitecore page development, publishing, migrations, and content authoring. Collaborate with marketing, analytics, content, and design teams to define hypotheses, measure results, report business impact, and improve conversion and engagement across digital properties.

Drive revenue through Sitecore’s reseller ecosystem across Rest of Asia. Manage and enable reseller partners, build and forecast pipeline, support enterprise deal execution, develop joint business plans, coordinate reseller-led marketing, and expand regional market presence. The role partners with sales, marketing, solution consulting, and customer success teams while requiring 25–50% travel across the region.

Drives awareness, adoption, and engagement for Sitecore learning programs. Responsibilities include creating communications and campaigns, coordinating training and certification programs, monitoring learner inquiries and activity, analyzing engagement data, preparing reports and dashboards, administering vouchers and orders, maintaining learning resources, supporting stakeholders, and identifying process improvements to enhance learner experience and operational efficiency.