Own the Salesforce-based operations technology platform, including CRM, workflow automation, integrations, Marketing Cloud, and AI agents. Define the product roadmap, prioritize improvements, map operational workflows, and translate stakeholder needs into user stories. Lead agile delivery with Salesforce and engineering teams, establish performance metrics, evaluate build-versus-buy decisions, and improve processes across lending, underwriting, servicing, fulfillment, and customer experience. The role requires strong Salesforce, integrations, automation, analytics, financial services, and stakeholder management experience.

As a Mortgage Processor, you will manage the loan process, ensuring compliance, reviewing documentation, and delivering a great customer experience. Responsibilities include managing a pipeline, collaborating with teams, and meeting funding goals.