Top Tech Jobs & Startup Jobs

Manage daily operations of a small-to-medium Ricoh client site, supervise a small team, ensure SLAs and quality, oversee contracted services (print, mail, courier), drive employee development and performance, maintain customer relationships, manage staffing and production targets, and support reporting and process improvements.

Operate and maintain high-volume copiers and bindery equipment; handle shipping/receiving, mailroom, scanning, filing, and supplies. Provide basic troubleshooting, customer support, meeting-room setup, light maintenance, and record-keeping. May perform occasional reception, travel between buildings, and overtime or emergency response.

Manage and grow SMB accounts through consultative B2B sales, retention, and upsell of equipment and services. Conduct outreach via phone, email, and virtual meetings, maintain CRM records, meet revenue targets, and collaborate with internal teams to deliver tailored solutions.

Provide mailroom operational support: receive, sort, track, and distribute incoming/outgoing mail and packages; manage shipping/receiving, postage, inventory, customer pickup, basic equipment troubleshooting, and interbuilding deliveries.

Operate high-volume copying, scanning, and mail/finishing equipment in a legal office; handle sensitive documents, perform OCR/FTP/file conversion, maintain logs and supplies, assist with bindery/packing, and provide customer-facing support under tight deadlines.

Deliver bilingual (French/English) advanced technical support for Ricoh solutions across direct and dealer channels. Lead incident resolution and escalations, troubleshoot complex integrations, software and system performance issues, produce support documentation, mentor junior staff, collaborate with delivery, engineering and vendor teams, and support continuous improvement and pre-sales activities while meeting SLAs.

Provide mail, package, and office services in a legal environment: manage incoming/outgoing mail, reproduction, scanning, batch printing, file conversion/encryption, and billing logs. Troubleshoot copier/equipment, support meeting room setups, assist with moves and light maintenance, handle confidential/time-sensitive documents, and deliver exceptional customer service under tight deadlines.

Lead portfolio strategy and product lifecycle for B2B SaaS services: launch, position, price, and retire products. Provide SME guidance, market research, competitive analysis, sales enablement, roadmaps, forecasts, and cross-functional collaboration to drive revenue and product performance.

Senior Solution Consultant responsible for B2B sales of continuous-feed inkjet and workflow printing solutions. Develops and presents tailored business cases to C-level clients, generates pipeline, manages territories and long complex sales cycles, creates proposals/RFP responses, engages partners, and coordinates handoffs to pre-sales and delivery teams to meet revenue and margin targets.

Lead global SOX, financial, operational, and integrated audits using COSO and risk-based methodology; assess controls, report findings, advise management, coach audit staff, and drive analytics and remediation across Ricoh.