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Own day-to-day administration of a diverse portfolio of fund structures and investment vehicles. Provide client-facing support, ensure KYC/AML and regulatory compliance, monitor and escalate risks, prepare board and committee minutes, manage billing and debt collection, mentor junior staff, and continuously develop knowledge of local regulations and industry best practices to support smooth portfolio operations.

Support administration of SPV, Corporate Trust, securitisation and fiduciary structures: data processing, reconciliations, cash management, billing, statutory filings, client data management, regulatory compliance support and cross-team collaboration.

Support investor servicing for alternative asset funds across the full lifecycle: investor onboarding, capital calls and distributions, investor and manager queries, KYC/compliance coordination, operational administration, and process improvement while collaborating with internal teams to meet service levels and client expectations.

Lead and manage an investor services team delivering accurate investor transactions, reporting, FATCA/CRS and AML/KYC compliance. Oversee client relationships, SLAs, risk escalation, process improvements and strategic projects to ensure high-quality fund services.

Support investor onboarding and maintain accurate investor records and shareholder registers. Process subscriptions, redemptions, transfers and capital activities. Coordinate investor reporting, distributions and communications, collaborate with Accounting, monitor FATCA/CRS compliance, handle investor queries, identify risks and ensure adherence to regulatory and internal policies.

Process client payments and supplier verifications, prepare payment runs and documentation, maintain records and controls, monitor workflows, perform post-payment checks, respond to queries, and support continuous improvement within a fund administration payments team.

Support investor servicing for private equity and closed-ended funds, handling onboarding, investor records, capital calls/distributions, cash monitoring, regulatory reporting (FATCA/CRS), and client queries while collaborating with advisers, directors, banks and internal teams to ensure accurate, compliant fund administration.

Manage client onboarding and ongoing KYC/CDD, maintain audit-ready client records, perform transaction and quality assurance reviews, lead local RCSA and regulatory reporting, oversee outsourcing controls and data-quality initiatives, and support governance and remediation activities.

Support the CDD team for alternative investments/global funds by performing investor CDD reviews, screening, and investor structure analysis. Liaise with compliance, administrators, managers and directors to resolve CDD deficiencies, maintain trackers and documentation, provide team guidance, deputise for the CDD manager, and ensure regulatory AML/CFT compliance and accurate record-keeping.

Lead business development for Private Wealth & Corporate across Luxembourg and Europe; build pipelines, manage complex sales, develop strategic relationships and intermediaries, represent the firm at events, support cross-selling, use CRM for forecasting, and help shape local service propositions.