Top Tech Jobs & Startup Jobs

Lead ThriveCart’s CRM and lifecycle marketing strategy across onboarding, activation, engagement, retention, renewal, and win-back. Build segmented, automated customer journeys; develop testing, personalization, and churn-prevention programs; analyze customer and product data; and track metrics including activation, retention, churn, reactivation, and lifetime value. Partner with Product, Marketing, Customer Success, and Data while ensuring GDPR-compliant communications and scalable CRM processes.

Own ThriveCart’s global payments product strategy and roadmap across checkout, gateways, routing, fraud, refunds, treasury, and reconciliation. Partner with engineering, design, compliance, operations, and customer success to improve conversion, reliability, scalability, security, and regulatory compliance. Manage third-party payment integrations, expand payment methods, analyze performance, resolve merchant pain points, and identify opportunities involving global payments, subscriptions, recurring billing, tax compliance, and AI tools.

Execute multi-channel digital marketing campaigns across content, social media, SEO, email, and paid advertising. Create marketing content, optimize campaigns, monitor performance metrics, and recommend improvements. Collaborate on marketing initiatives and product launches while staying current with digital marketing trends. The role requires strong copywriting, analytical, organizational, and project-management skills.

Conduct high-volume outbound prospecting through cold calls and targeted email sequences to engage mid-market and enterprise platforms generating $5M–$50M in revenue. Identify stakeholders, introduce ThriveCart’s customizable commerce and checkout solutions, qualify prospects, and create discovery meetings for sales leadership. Provide market feedback to executives while helping develop the company’s enterprise go-to-market strategy.

Own end-to-end quality for an e-commerce SaaS platform through risk-based test strategy, exploratory testing, API and browser automation, CI/CD integration, defect prevention, and production monitoring. Investigate incidents, assess blast radius, communicate defects, collaborate with Product and Engineering, and use AI tools to accelerate testing while critically validating outputs. Participate in an engineering on-call rotation and contribute to automation reliability and quality improvements.