Top Tech Jobs & Startup Jobs

Build and ship integrations between Levelpath and enterprise systems (ERP, HRIS, SSO, ticketing, e-signature) using TypeScript/NestJS/Postgres. Lead technical customer calls, debug auth flows, guide GraphQL API adoption, harden data pipelines (validation, retries, idempotency), anchor US-hours on-call, and feed field learnings back into the agent-driven platform and tooling.

The Customer Support Operations Specialist will enhance customer experience by managing support tickets, migrating datasets, and improving product documentation while acting as a product expert.

Own onboarding and implementation for enterprise customers, support pre-sales demos, build processes and documentation (Zendesk & Salesforce), drive adoption and customer health metrics, gather product feedback, and collaborate with sales, product, and engineering to deliver scalable procurement solutions.

Serve as a customer-facing implementation consultant to onboard and scale Levelpath for enterprise clients. Advise on implementations, build processes and documentation, drive adoption and customer health, partner with sales, product, and engineering to deliver value and product feedback.

Own customer onboarding and implementation for enterprise accounts, support pre-sales demos, optimize Zendesk and Salesforce processes, drive adoption and product feedback, and collaborate with sales, product, and engineering to deliver ongoing customer value.

Sell Levelpath’s AI procurement platform to enterprise customers end-to-end: prospecting, discovery, demos, proposals, negotiation, and closing. Build relationships with stakeholders, drive forecasts and pipeline, collaborate with product and customer success, and help scale go-to-market processes.

Sell Levelpaths AI procurement SaaS to enterprise customers by managing full sales cycle from prospecting and demos to negotiation and close. Build stakeholder relationships, perform discovery, forecast pipeline, and collaborate with product, solutions, and customer success to drive adoption and inform product. Help scale go-to-market processes and represent customer needs internally.

As a Customer Support Specialist, you'll enhance customer experiences, resolve issues, educate users, and collaborate with Product and Engineering teams to drive product success.

This role involves designing engaging user experiences for web and mobile, collaborating with cross-functional teams, and maintaining design standards.

The Solutions Consultant will lead customer engagement from sales to implementation, managing technical aspects and integrating solutions for enterprise clients.