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The Customer Support Operations Specialist will enhance customer experience by managing support tickets, migrating datasets, and improving product documentation while acting as a product expert.

Own onboarding and implementation for enterprise customers, support pre-sales demos, build processes and documentation (Zendesk & Salesforce), drive adoption and customer health metrics, gather product feedback, and collaborate with sales, product, and engineering to deliver scalable procurement solutions.

Serve as a customer-facing implementation consultant to onboard and scale Levelpath for enterprise clients. Advise on implementations, build processes and documentation, drive adoption and customer health, partner with sales, product, and engineering to deliver value and product feedback.

Own customer onboarding and implementation for enterprise accounts, support pre-sales demos, optimize Zendesk and Salesforce processes, drive adoption and product feedback, and collaborate with sales, product, and engineering to deliver ongoing customer value.

As a Customer Support Specialist, you'll enhance customer experiences, resolve issues, educate users, and collaborate with Product and Engineering teams to drive product success.

This role involves designing engaging user experiences for web and mobile, collaborating with cross-functional teams, and maintaining design standards.

The Solutions Consultant will lead customer engagement from sales to implementation, managing technical aspects and integrating solutions for enterprise clients.

The Solutions Consultant will manage customer journeys from initial conversations to deployment, collaborating with AEs to deliver tailored solutions and facilitate onboarding for enterprise clients.

As a backend developer, you will lead development of a Rails-based platform, collaborate on solutions, and improve code quality while working in an agile environment.