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Supports cross-functional strategy and operations initiatives by analyzing business challenges, identifying growth opportunities, developing work plans and metrics, aligning stakeholders, testing hypotheses, translating insights into action, and improving scalable processes. The role partners with senior leaders and teams across the organization to drive operational effectiveness and business impact at a fast-growing startup.

Lead and coach a pod of BDRs, own meeting and pipeline goals, improve outreach playbooks, monitor Salesforce metrics, support hiring and onboarding, and partner with AEs, RevOps, Enablement, Marketing, and Product. This player-coach role requires hands-on sales coaching, pipeline management, reporting, and process development in a fast-growing startup.

Own European growth support across brand partnerships, creator outreach, events, activations, research, and operational coordination. Plan events, manage vendors and guest logistics, coordinate meetings, track partnership pipelines, prepare materials, maintain follow-through, and align European priorities with New York teams. The role requires strong organization, project management, communication, independence, and comfort representing ShopMy with brands and creators in a remote-first environment.

Own ShopMy’s Australian growth activities across brand partnerships, creator outreach, events, activations, pipeline tracking, market research, scheduling, and cross-functional coordination. The role supports the Australia lead, manages event logistics and partner follow-through, builds creator and brand relationships, and develops systems for scaling the local team.

Own the end-to-end product design process from discovery and prototyping through implementation, QA, and launch. Partner with Product and Engineering to shape strategy, solve user problems, and deliver polished, accessible experiences across web and mobile. Contribute to the design system, use AI-assisted workflows, support rapid experimentation, and identify opportunities to improve product quality for creators, brands, and shoppers.

The role involves driving growth through client engagement, managing the sales cycle for brand subscriptions, and exceeding sales quotas in a B2B SaaS environment.

The Director, Creator Acceleration will lead strategy and performance of ShopMy's creator programs, enhance engagement, and scale operation models for ongoing success.

Assist Client Strategy Managers in managing brand accounts, optimizing performance, and developing strategies for enterprise and luxury clients.

Serve as the primary HR partner across the organization and strategic advisor to the VP of People Experience & Operations. Lead manager effectiveness, performance management, talent assessment, employee relations, investigations, learning and development, compensation input, organizational design, and headcount planning. Build trust with employees and leaders, navigate complex workplace situations, and help scale a high-performing people function in a fast-growing technology company.

Own strategy, performance, adoption, and renewal readiness for a portfolio of complex enterprise accounts. Advise clients on creator engagement, gifting, affiliate programs, and performance marketing investments; translate data into recommendations; lead QBRs; map stakeholders; identify expansion opportunities; coordinate budgets and geographies; provide product feedback; and coach a junior associate alongside an Account Director.