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The Customer Success Specialist is responsible for enhancing customer value from Elite's solutions through proactive engagement, education, and relationship management. Key responsibilities include driving product adoption, managing customer relationships, ensuring retention, delivering training sessions, and collaborating with internal teams to optimize service delivery and growth opportunities.

The Project Manager, Operations will oversee global services operations projects, manage budgets and timelines, coordinate teams, handle AR escalations, and assist with executive administrative tasks and event planning.

The Payroll Specialist processes payroll for Costa Rica and supports global payroll across six countries. Responsibilities include timely payroll processing, managing deductions, new hire processing, compliance, resolving discrepancies, and partnering with Accounting and HR teams. The role also involves developing reports and participating in payroll optimization projects.

The Application Support Analyst assists law firms in utilizing Elite 3E software to achieve business objectives. Responsibilities include managing service requests, providing technical support, resolving issues, and maintaining communication with customers throughout the resolution process. The role demands collaboration with team members and continuous learning of Elite's software products and operational practices.

The Procurement Lead at Elite Technology will oversee global spend management, vendor contracting, and procurement operations. They will collaborate with stakeholders to manage vendor relationships and implement strategic sourcing initiatives, ensuring procurement processes align with business objectives and drive cost savings, performance, and risk mitigation.