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Own strategic customer success for complex cybersecurity accounts. Advise customers on platform use, integrations, vulnerability management, ROI, and compliance; translate technical findings into executive business value; liaise with Product and Engineering; lead business reviews, beta programs, escalations, adoption audits, renewals, and churn-risk mitigation. Build executive relationships and turn key customers into references and advocates.

Conduct penetration tests and vulnerability assessments across networks, infrastructure, and web applications. Identify and exploit vulnerabilities, analyze findings, develop test plans, document results, and present remediation recommendations to clients and stakeholders. Collaborate with technical teams on hardening and secure configurations, participate in red-team exercises, research emerging attack vectors, and develop prototype cybersecurity and analytics tools. The role also requires using GenAI tools and contributing to AI-enabled workflows.

Conduct OT/ICS, exploit development, vulnerability research, AI/LLM, web, cloud, API, and red-team penetration tests. Assess industrial systems, protocols, binaries, firmware, applications, and agentic AI systems; develop exploits and fuzzing harnesses; validate attack paths safely; map findings to security frameworks; write reports and advisories; present results to stakeholders; advise on remediation; and mentor analysts while contributing to offensive security tooling and research.

Build and ship end-to-end full-stack features for a cloud-native cybersecurity SaaS platform. Use AI coding agents to generate specifications and code, then review outputs for correctness, security, and architectural fit. Develop agentic workflows, automation pipelines, APIs, data models, and microservices on public cloud infrastructure. Collaborate with distributed teams and security researchers to convert vulnerability intelligence into secure platform capabilities.

Own the end-to-end lifecycle, vision, strategy, roadmap, and delivery for high-impact SaaS cybersecurity products. Partner with engineering, design, go-to-market, customers, and executives to conduct discovery, define requirements, launch features, analyze metrics, and optimize outcomes. Mentor product teammates and influence cross-functional execution while applying technical fluency, data-driven decision-making, AI and LLM understanding, regulatory awareness, and customer advocacy.

Build and maintain automated infrastructure, CI/CD, security scanning, and deployment workflows using AWS, Terraform, Jenkins, and SonarQube. Identify and eliminate manual operational toil through AI-assisted automation, troubleshoot production and pipeline incidents, document solutions, and improve developer tooling. Partner with the India-based DevOps team on standards, handoffs, and on-call practices while evaluating and executing tooling migrations with minimal disruption.

Coordinate customer engagement projects by maintaining CRM and project data, tracking milestones and deadlines, organizing documentation, preparing status reports, coordinating customer and internal communications, scheduling meetings, recording notes, and following up on action items. The role identifies operational roadblocks, escalates missing information, and ensures stakeholders remain aligned on deliverables across Customer Success and Operations teams.

Lead and scale Securin’s State, Local Government, and Education business. Define public-sector go-to-market strategy, own pipeline and revenue growth, build executive and channel relationships, navigate procurement processes, recruit and mentor Account Executives, influence product strategy, forecast performance, and establish scalable sales processes. The role also deploys AI-driven workflows to automate pipeline generation, deal progression, and reporting.