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Make outbound cold calls and handle inbound enquiries to achieve sales and cross-sell targets for credit card products, maintain high customer service standards, and follow CIMB bank compliance and procedures.

The role drives initiatives in digital platforms, focusing on product strategy, customer experience, operational efficiency, and digital transformation in banking.

The role focuses on acquiring new clients and deepening relationships to enhance payroll solution penetration, driving business growth. Responsibilities include sales execution, client engagement, and ensuring compliance with regulations.

Manage corporate client relationships, evaluate credit quality and prepare credit proposals for corporate loans. Market Group Wholesale Banking products, monitor loan portfolio performance and repayments, ensure regulatory and policy compliance, conduct pre- and post-sanction visits, and work with product partners to cross-sell treasury, FX, derivatives and cash management solutions.

Support governance leads to drive AML/CFT risk and control initiatives in Private Banking Malaysia. Maintain and enhance AML/CFT framework, monitor controls, prepare reports/dashboards, support transaction monitoring and investigations (including STRs), perform control and stress testing, KRI monitoring, and assist audits and regulatory reviews. Coordinate governance reporting, licensing, training and stakeholder escalations while ensuring alignment with Group Risk and Compliance.

Manage and execute marketing communications for Cards and Personal Financing across channels. Oversee campaigns, product launches, events, and retail media strategy. Act as liaison between business units and stakeholders to drive marketing initiatives.

Drive the implementation of a Business Continuity Management Framework, ensure compliance, provide governance, and manage BCM activities across the Group, while promoting business continuity preparedness.

Lead strategic talent acquisition partnering with business leaders to design hiring strategies, manage end-to-end recruitment, build talent pipelines, oversee vendor relationships, and report on hiring performance to improve quality and speed.

Perform branch operations audits per plan and standards, assess risks and control weaknesses, report findings with recommendations, document workpapers in TeamMate, validate remediation, perform regulatory/control testing, and support project or data-analytics tasks as assigned.

Drive sales to meet management-assigned targets for assigned products. Engage customers, demonstrate strong sales performance, and apply passion for sales to achieve goals.