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Produce cloud usage and cost insights, monitor and analyse cloud infrastructure costs, recommend and track optimisation strategies (rightsizing, reserved instances), manage cloud budgets, and generate financial reports including cost allocation and chargeback.

Investigate and resolve customer complaints relating to motor claims, ensuring regulatory (FCA) procedures and company policies are followed. Deliver excellent customer service across contact types, own complaint cases, document investigations, make resolution decisions, and contribute to root-cause analysis and process improvements.

Investigate and resolve customer complaints for motor claims within FCA regulations. Deliver excellent customer service across channels, own case resolution, document investigations, follow complaints procedures, meet KPIs, and help identify root causes and improvement actions.

Provide commercial legal support across data, IT, claims and insurance intermediary areas: draft and negotiate contracts, review policy and partner terms, advise stakeholders, deliver training, and support contract governance for the Group.

As a Data Scientist, you will develop ML models for predicting claims and risk, deploy solutions, monitor performance, and present insights.

Design, build and support scalable Snowflake-based data platforms and automated data pipelines. Collaborate with stakeholders to apply SQL, Python and cloud (Azure) tooling, drive AI/ML and generative AI adoption, and implement MLOps and governance to improve performance, scalability, and operational efficiency.

Work as a test automation engineer on Agile sprint teams to define acceptance criteria, implement automated UI and API tests, manage test artifacts, and ensure work meets team definitions of ready and done. Collaborate on backlog, write Gherkin, and use CI/source control to deliver high-quality features.

Lead commercial execution for third-party claims, driving data-led trading improvements, managing supplier contracts and commercial performance, mitigating risk, and coaching junior team members to optimise indemnity spend.

The Senior Digital Engineer will provide leadership and deliver high-quality software changes across all aspects of the software development lifecycle while mentoring junior members and managing stakeholder expectations.

As a Principal Cloud and AI Solution Architect, you will design cloud-first solutions, manage architecture decisions, and collaborate with stakeholders to deliver innovative solutions aligned with business needs.