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Generate new business and revenue by selling consumer banking products, particularly loan products; manage end-to-end loan origination, support customers, set and execute sales plans and policies.

Drive new-to-bank customer acquisition for Privilege and Wealth Banking, build and maintain client relationships, conduct monthly marketing/outreach, collaborate with internal teams, ensure compliance during onboarding, and cross-sell products to meet performance targets tied to incentives.

Drive new business and revenue through direct sales, guiding customers to appropriate banking products and services. Own loan origination processes, set sales direction and policies, and execute sales plans across consumer banking lines including retail banking, consumer lending, auto finance and small business banking.

Acquire new-to-bank clients for Privilege and Wealth Banking, build long-term relationships, maintain a sales pipeline, run monthly marketing/outreach, collaborate with internal teams, ensure compliant onboarding, cross-sell products, and meet performance-based acquisition targets.

Lead implementation and enhancement of AML/CFT transaction monitoring systems across the Group. Act as SME for TM solutions, drive threshold tuning, scenario calibration, analytics, AI/ML and RPA adoption, manage change requests, projects, training, and vendor/technology collaboration to meet regulatory and operational objectives.

Manage end-to-end recruitment for assigned portfolios: source, screen, coordinate interviews, prepare offers, and ensure compliance. Conduct HR screening calls, provide recruitment updates, support employer branding, career fairs, and Talent Acquisition projects.

Lead HR process mapping and transformation across the employee lifecycle. Identify and prioritize improvement, automation, and standardization opportunities. Drive HR transformation projects, stakeholder engagement, change management, system enhancements, and track delivery of targeted benefits.

Manage and grow a portfolio of high-net-worth clients by identifying needs, proposing tailored wealth solutions, meeting sales targets, monitoring market trends, ensuring regulatory compliance, collaborating with specialists, and sourcing new business through networking and referrals.

Provide end-to-end mortgage solutions and customer service, advise clients on loan products, manage applications and documentation, conduct financial and credit assessments, liaise with internal and external parties, stay current on market and regulatory changes, meet sales targets, and ensure compliance with bank policies and regulations.

Oversee HR operations including onboarding, payroll management, compliance, benefits implementation, and process improvement while supporting team lead in HR matters.