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Manage relationships with a portfolio of defined contribution pension clients, supporting strategic accounts, client meetings, reporting quality, retention, growth, cross-selling, and compliant service delivery. The role partners with senior client directors, addresses operational issues, identifies new business opportunities, maintains CRM records, and applies knowledge of DC products, administration, regulation, and market trends to improve client outcomes.

Lead engineering strategy and long-term technical direction across multiple teams. Guide architecture, cloud-native serverless and microservices development, quality engineering, automated testing, CI/CD, secure software practices, observability, and metrics-led delivery. Provide technical guidance on complex challenges, influence tooling and investment decisions, and mentor engineers while fostering continuous improvement and inclusion.

Manage day-to-day relationships with insurance clients, resolve enquiries, provide investment product and market insight, support client meetings, coordinate cross-business projects, and produce client reporting. The role requires strong institutional investment knowledge, including credit, private markets, and LDI, alongside excellent communication, organisation, commercial awareness, and stakeholder management. The manager will also identify client risks and opportunities, support audit and operational meetings, mentor colleagues, and promote positive client outcomes.

Provide middle-office oversight for corporate actions and securities lending lifecycle. Manage outsourced provider performance, monitor KPIs/KRIs, perform entitlement calculations and reconciliations, support front-office execution, mitigate operational and counterparty risk, drive stakeholder engagement, and improve automation, controls and regulatory compliance.

Lead a team building and supporting financial models (asset modelling, economic capital, market/credit risk, stress testing) using C++ and Python; translate business and risk requirements into technical designs, improve model production processes, drive delivery of modelling projects, and coach developers.

Provide technical oversight of onboarding calculations team delivering manual Defined Benefit pension quotations and claims; act as SME on complex DB benefits and regulations; lead improvement projects, produce MI, support coaching and development, and collaborate with internal teams to ensure accurate operational outcomes.

Monitor and oversee asset allocation, exposures and flows across the matching portfolio. Commission and steer development of monitoring tools, aggregate data sources, calculate bespoke metrics, provide portfolio updates and propose actions. Collaborate with Operations, Quantitative Developers, ALM, Asset Management and Finance to enhance analytics and ensure tactical portfolio optimisation within mandates and risk limits.

Lead oversight of sovereign bond mandates, define risk appetites, monitor exposures and performance, contribute to Tactical Asset Allocation and cross-asset trading, build risk and performance metrics, draft governance papers, and collaborate with ALM, Asset Management and Operations to improve portfolio analytics and optimisation.

Provide technical oversight for onboarding calculations, produce and check defined benefit quotations, lead process improvement projects, act as subject-matter expert, support team development and coaching, produce MI to ensure quality, and collaborate with internal teams to optimise operational delivery.

Provide independent oversight of outsourced administrators for ETF and ICAV valuations, review NAVs, investigate valuation anomalies, and ensure timely publication. Oversee APAC middle-office functions including trade lifecycle, cash management, reconciliations, subscription/redemption processing, and settlement risk mitigation. Partner with Trading, Fund Management, and client teams to resolve exceptions, support new ETF launches, and drive control improvements and operational efficiency.