Top Tech Jobs & Startup Jobs

Annotates data accurately according to project guidelines, performs quality checks, provides feedback on annotation tools and processes, collaborates with project teams, maintains efficiency, and reports issues for resolution.

Conduct quality assurance evaluations, root-cause and data analysis, progress reporting, and process guidance for a customer service team. Serve as the escalation contact and QA subject matter expert, while supporting problem prevention and continuous improvement projects. The role requires rotational shifts, Mandarin and English proficiency, six months of remote work, and subsequent relocation to Johor Bahru.

Conduct quality assurance evaluations, root-cause and data analysis, and progress reporting for a customer service team. Serve as an escalation point and QA subject matter expert, provide process guidance, and support problem prevention and continuous improvement projects. The role requires rotational shift work, proficiency in Malay and English, and the ability to start immediately.

Responds to customer enquiries through inbound calls and email, supports online orders and payment processing, protects confidential customer information, resolves and escalates issues, meets performance standards, and continuously improves the customer support experience. The role requires Cantonese and B2-level English proficiency, strong communication and problem-solving skills, emotional composure, and proficiency with Microsoft Windows and Office.

Moderate Urdu-language social media content and user reports according to community standards. Resolve account and abuse-related inquiries with empathy, accuracy, and speed; enforce platform policies, identify trends, analyze relevant data, recommend workflow improvements, and escalate issues outside company guidelines. The role requires strong communication, critical thinking, customer support ability, B2 English proficiency, and accurate typing skills.

Manage a portfolio of content creator partners, serving as a trusted consultant to increase platform usage and adoption of tools. Identify client needs, connect them with platform features, manage high-volume communications through calls and email, prioritize opportunities, and follow up over several months. The role is target-driven and requires strong sales, communication, organization, customer relationship, and online advertising or social media skills, with native-level English and Korean.

Reviews, classifies, and removes user-generated content according to client policies and community guidelines. Maintains quality and KPI targets, escalates cases appropriately, protects confidential customer information, and completes ongoing training. The role requires Mandarin and B2-level English proficiency, rotational-shift availability, strong attention to detail, computer literacy, and the ability to handle sensitive or graphic content.

Respond to customer requests through inbound phone and email, assist with online orders and payments, protect confidential information, resolve concerns, escalate priority issues, meet performance standards, and continuously improve the customer support experience while representing the client professionally.

Supports the customer service team by conducting quality assurance evaluations, root-cause and data analysis, progress reporting, process issue escalation, and continuous improvement initiatives. Serves as a quality assurance subject matter expert and provides guidance to help maintain performance standards.

Analyzes potentially fraudulent transactions, monitors assigned accounts for suspicious activity, investigates alerts, reviews red flags, performs KYC checks, gathers case information, and recommends escalation or closure according to AML policies and procedures.