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Coordinates and continuously improves graduate and apprenticeship programmes across the organisation. Responsibilities include onboarding cohorts, supporting recruitment and assessment centres, monitoring learner progress, managing training providers and professional bodies, maintaining programme records, analysing data, and supporting compliance and programme development. The role builds relationships with learners, hiring managers, HR stakeholders, suppliers, and external partners while helping maximise Apprenticeship Levy usage.

Lead the strategic and operational management of commercial property and portfolio transitions. Build and manage an in-house transitions team, oversee onboarding and offboarding projects, coordinate internal teams and vendors, ensure accurate documentation and data migration, manage client relationships, establish performance KPIs, improve processes, and support business development.

Welcomes visitors, manages calls, meeting rooms, post, deliveries, office supplies, purchase orders, invoices, keys, and visitor procedures. Provides administrative support to office teams while maintaining a professional reception environment. Requires strong communication, organisation, multitasking, reliability, and proficiency with Microsoft Office applications.

Build and maintain relationships with commercial customers across a mixed-use property portfolio. Conduct visits, meetings, forums, onboarding, and engagement activities; facilitate communication between customers and property and facilities teams; gather feedback and customer insights; monitor satisfaction and engagement; support events and community initiatives; and recommend service improvements based on customer trends and feedback.

Support accounting for a commercial, industrial and retail property portfolio: process financial transactions, raise charges, receipt income, perform bank reconciliations, prepare and transfer rental income, maintain control spreadsheets, and support Client and Assistant Client Accountants to meet internal and client KPIs.

Administers the Construction Industry Scheme across the business, including subcontractor verification, CIS tax treatment, HMRC returns, deduction statements, audit trails, compliance reporting, and legislative updates. Provides technical guidance on CIS and VAT Domestic Reverse Charge requirements, collaborates with finance and property teams, supports audits, and improves processes. The role requires accuracy, organization, statutory deadline management, legislative interpretation, stakeholder communication, and strong Excel skills.

The Credit Controller manages arrears for clients' property portfolios, communicates with tenants, reconciles accounts, and collaborates with teams to ensure effective collection techniques are employed.

Manage end-to-end recruitment across property, real estate, finance, consultancy, and support functions. Responsibilities include sourcing, recruitment planning, ATS administration, CV screening, interview coordination, candidate assessment, stakeholder management, recruitment partner relationships, preferred supplier list support, and early careers initiatives.

Lead end-to-end payroll operations for 1,000+ employees across two entities. Manage monthly payroll runs, validate pay elements, reconcile tax, benefits and pension accounts, resolve queries, oversee payroll journals, coach a payroll administrator, support insurance renewals, drive system upgrades and process improvements, and ensure compliance with payroll legislation and data protection.

Lead and manage the full bid and tender lifecycle, improving proposal quality, commercial focus and win rates. Coordinate stakeholders, develop templates and collateral, maintain bid/content libraries (including Loopio), run post-submission reviews, and streamline BD processes across the firm.