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Lead global Professional Services project delivery: own PM methodology, governance, portfolio health, reporting, PM capability development, commercial performance, and automation/AI adoption to ensure projects deliver on time, scope, and value.

Create and deliver training-related customer communications: identify opportunities, draft engaging copy, coordinate with Marketing for translation and delivery (email, in-app, social), maintain a content schedule, and analyze basic engagement data to improve outreach.

The Renewal Specialist manages customer renewals, executing contracts, identifying risks, and negotiating deals. This role ensures timely contract renewals and minimal churn, coordinating with various departments while maintaining accurate records in CRM systems.

Provide first-/second-line support for Keyloop Aftersales products: own, diagnose and resolve cases, escalate appropriately, document solutions, mentor colleagues, perform root-cause analysis, and contribute to case reduction and training improvements.

As a Software Engineer at Keyloop, you will design, develop, and maintain features for an open technology platform, collaborating in an Agile environment and leveraging AI-assisted tools.

As a Senior Software Engineer, you will lead projects, mentor junior engineers, drive engineering best practices, and collaborate with stakeholders to improve technology solutions.

Provide first-line support for Keyloop aftersales products: own and resolve customer cases, communicate across global teams, document solutions, perform root cause analysis, coach colleagues, and recommend process improvements to reduce cases and improve customer experience.

Drive revenue and long-term partnerships with automotive clients across Germany and DACH. Develop account strategies, identify new business, manage full sales funnel, negotiate contracts and renewals, upsell services, and collaborate with cross-functional teams. Analyze market trends and client data, prepare performance reports, and deliver multi-year strategic account plans focused on dealership operations and measurable business impact.