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The Customer Success Manager (EU) drives customer retention and value realization across European accounts through proactive engagement, relationship building, and collaboration with internal teams.

Develop and execute integrated, data-driven growth marketing campaigns to drive brand awareness, demand generation, and customer acquisition. Conduct market research and audience segmentation, create multi-channel content and promotions, support product launches and GTM messaging, use CRM and automation to run campaigns, measure KPIs and ROI, and collaborate cross-functionally to optimize marketing performance.

Lead delivery of TrakSYS MES projects across discovery, design, build, test, cutover and go-live. Manage 3–4 concurrent projects, govern plans/RAIDD/finances/changes, coordinate technical teams, oversee SIT/UAT, and drive cutover, stabilization and transition to support.

Provide Level 2 technical support for the TrakSYS platform, troubleshoot applications, respond to incidents, support upgrades and testing, document issues and knowledge base articles, and participate in rotating on-call and extended shifts.

As a Senior Enterprise Account Executive at Parsec, you'll drive revenue growth in Nordic manufacturing by acquiring new business and expanding existing accounts. You'll manage multi-stakeholder sales cycles, build relationships, and position Parsec's MOM solutions for Industry 4.0 initiatives.

As Director of Sales, you will lead and develop the Enterprise Account Executives team, drive ARR growth, and enhance sales execution. You'll create territory plans, coach sellers on enterprise sales, and collaborate cross-functionally to optimize customer success and pipeline creation.

The Enterprise Account Executive will drive revenue growth by managing complex sales cycles and building relationships with manufacturing organizations on the East Coast, focusing on the TrakSYS platform for digital transformation initiatives.

The Enterprise Account Executive will drive sales of Parsec's TrakSYS platform in the Central US, managing complex sales cycles and building relationships with manufacturing organizations.

Generate qualified pipeline via outbound prospecting and inbound lead qualification. Research accounts, engage executives, schedule meetings for AEs, support ABM and events, maintain CRM activity, collaborate with marketing, sales, partners, and report on pipeline and outreach performance.

The Software Engineer II will develop AI capabilities, implement workflows, manage integrations with LLM providers, and enhance the TrakSYS platform while ensuring security and reliability.