Top Tech Jobs & Startup Jobs

Supports customers in a Nationwide branch, by phone, and through digital services. Responsibilities include welcoming customers, understanding their needs, processing transactions, answering queries, explaining banking products and services, identifying and escalating concerns, and maintaining accurate, fair, and secure customer service. The role is part-time, permanent, and requires strong communication, empathy, adaptability, teamwork, digital confidence, and integrity.

Leads a large Fraud Operations customer service function across telephony, digital channels, chat, and alerts. Responsibilities include service delivery, quality, productivity, fraud-loss reduction, risk and issue management, audit support, transformation programs, automation and AI adoption, continuous improvement, stakeholder engagement, and building a high-performing inclusive culture.

Provide friendly, accurate banking support in a branch, by phone, and through digital services. Welcome customers, understand their needs, handle transactions and queries, explain suitable banking products and tools, and follow processes to protect customers and the organization. The role requires empathy, clear communication, adaptability, digital confidence, teamwork, integrity, and the ability to remain calm in a busy environment. No banking experience is required, and full training is provided.

Lead assessment, execution, and management of minority equity investments in ambitious UK businesses. Responsibilities include screening opportunities, conducting commercial and financial analysis, coordinating due diligence, building investment cases and financial models, preparing investment committee papers, supporting negotiations and transaction completion, and monitoring portfolio performance, risk, governance, valuation, and value creation. The role also involves managing relationships with founders, advisers, portfolio leadership teams, and internal stakeholders.

Investigates medium- and high-risk customer cases involving AML, sanctions, PEPs, transaction monitoring, adverse media, and source-of-funds concerns. Conducts customer verification and periodic reviews, handles escalations through inbound and outbound calls, documents risk decisions, identifies suspicious activity, supports colleagues, and responds to legal or law-enforcement requests within regulatory deadlines.

Supports customers in a Nationwide branch, by phone, and through digital services. Handles banking transactions and queries, guides customers toward suitable products and tools, protects customer security, follows processes, and escalates concerns. The role requires empathy, clear communication, adaptability, digital confidence, teamwork, and integrity in a fast-paced environment. No banking experience is required, and training is provided.

Provides friendly, accurate banking support in the Wakefield branch, by phone, and through digital services. Responsibilities include handling transactions and customer queries, guiding customers toward suitable banking products and digital tools, protecting customer security, following processes, escalating concerns, and collaborating with branch colleagues. The role requires empathy, patience, clear communication, digital confidence, adaptability, teamwork, and a strong commitment to customer care and fairness.

Provides in-branch, telephone, and digital banking support to customers. Responsibilities include handling transactions and queries, explaining banking products and digital tools, delivering empathetic service, following security and compliance processes, identifying concerns, and collaborating with colleagues in a busy branch environment. The role is permanent, part-time, and based in Bury, Greater Manchester.

Lead architecture for Nationwide’s core banking systems, defining technical roadmaps, target and transition states, solution designs, and governance outputs. Influence senior stakeholders through structured recommendations and data-led insight while balancing innovation, resilience, security, cost, and regulatory requirements. Lead and coach architects and engineers, assure delivery quality, and improve architecture practices. The role requires SAP and SAP Fioneer experience within regulated UK financial services and involves supporting major modernization and integration programs.

Supports customers in a Nationwide branch, in person, by phone, and through digital services. Responsibilities include handling transactions and queries, explaining banking products and tools, identifying and escalating concerns, protecting customer information, and delivering friendly, accurate service. The role requires empathy, clear communication, adaptability, teamwork, digital confidence, and integrity in a busy branch environment.