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Provides in-branch, phone, and digital banking support to customers. Responsibilities include handling transactions and enquiries, explaining banking products and services, protecting customer information, identifying and escalating concerns, and delivering accurate, empathetic service in a busy branch environment. The role is permanent, part-time at 30 hours per week, and requires working within a 45-minute commute of the Alton branch.

Support customers in a branch, by phone, and through digital banking services. Handle transactions and queries accurately, explain banking products, promote digital tools, and provide empathetic guidance. Work collaboratively in a busy branch, follow procedures, identify and escalate concerns, and protect customer information and funds. No banking experience is required, but customer service experience, strong communication, digital confidence, adaptability, teamwork, integrity, and willingness to learn are important.

Supports customers in a Glasgow banking branch and by phone with transactions, queries, banking products, and digital services. Provides friendly, accurate guidance, identifies and escalates potential issues, protects customer interests, and collaborates with branch colleagues to deliver excellent service. Banking experience is not required; customer service skills, empathy, adaptability, digital confidence, clear communication, integrity, and willingness to learn are important.

Plan and deliver risk-based internal audits of payments systems and related technology, security, resilience, model, and credit risks. Test controls, identify and validate issues, produce high-quality audit reports, and communicate findings to stakeholders. Use data insights to identify trends and themes while supporting governance, risk management, control improvements, and continuous improvement across the organization.

Serve customers in a Nationwide branch, by phone, and through digital services. Handle banking transactions and queries accurately, explain relevant products and tools, identify and escalate concerns, and provide friendly, fair guidance. Collaborate with branch colleagues in a busy environment while protecting customer information and money. The role is full-time, 35 hours per week, and requires living within a 45-minute commute of the Alton branch.

Support customers in a Nationwide branch through face-to-face, telephone, and digital banking interactions. Responsibilities include handling transactions and queries accurately, explaining suitable banking products and services, identifying and escalating concerns, following security and fairness procedures, and collaborating with colleagues in a busy branch. The role requires empathy, clear communication, adaptability, digital confidence, and a strong customer-first approach. No banking experience is required, and training is provided.

Provides in-branch, telephone, and digital banking support to customers. Responsibilities include handling transactions and queries, explaining suitable banking products and services, maintaining security and fairness, identifying issues, and delivering excellent customer experiences in a busy branch environment. The role requires empathy, clear communication, adaptability, digital confidence, teamwork, and integrity. No banking experience is required; customer service experience or passion is beneficial.

Provides in-branch, phone, and online customer support for everyday banking needs. Handles transactions and queries accurately, guides customers toward suitable banking products and digital tools, identifies and escalates concerns, and protects customer information and funds. The role requires empathy, clear communication, adaptability, teamwork, digital confidence, and a commitment to fair, customer-focused service in a busy branch environment.

Leads property risk policy development, governance, implementation, and quality-control checks across residential and buy-to-let mortgage lending. Advises solicitors, internal stakeholders, and existing customers on complex transactions; makes risk-based decisions, designs processes, challenges policy interpretations, and ensures property and conveyancing standards are consistently applied. The role requires expert knowledge of house buying and selling, strong stakeholder communication, and experience in property or housing-market risk.

Support customers in a Nationwide branch, by phone, and through digital services. Handle banking transactions and enquiries accurately, explain suitable products and tools, identify and escalate concerns, and protect customer information and funds. The role requires empathy, clear communication, adaptability, digital confidence, teamwork, and integrity in a busy customer-service environment. It is a permanent, full-time position requiring availability Monday to Saturday and a commute of no more than 45 minutes to the Rayleigh branch.