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As a Platform Lead/Program Director, you will manage project delivery and oversee the platform's health in production, ensuring compliance and driving cost efficiency. You'll lead teams across multiple departments and maintain stakeholder relationships while enhancing customer experience and managing risk and financial processes.

Lead design and delivery of end-to-end, evidence-based learning solutions that align to business priorities. Partner with stakeholders and external partners to co-create multimodal learning experiences, integrate learning science and technology, measure outcomes with analytics, and drive organisational change toward a skills-first culture.

Process and verify daily customer requests and perform accurate data entry. Ensure completeness and authorization of documents, check maker inputs, handle enquiries, escalate exceptions, comply with policies and SLAs, support reporting and ad-hoc tasks, and contribute process-improvement feedback.

Prospect and win emerging business clients by assessing needs, proposing tailored financial solutions, building relationships with decision-makers, collaborating internally to deliver service, and achieving sales targets while ensuring high customer satisfaction.

The Insurance CGC SJPP Officer ensures timely insurance coverage and reconciliation processes, supports loan recovery, and manages insurance-related inquiries while adhering to bank guidelines and procedures.

The Credit Policy Manager oversees the adoption and governance of credit policies, ensuring compliance with regulations, engaging stakeholders, and driving credit transformation initiatives in Wholesale Banking.

Manage and grow relationships with high-net-worth clients, achieve revenue targets, source new business, coordinate with investment teams, supervise a Marketing Associate, provide investment advisory/execution (SFC Type 1 & 4), and ensure compliance with SFC/HKMA policies and internal controls.

Support and implement compliance policies and procedures, interpret regulations, handle staff licensing and training, investigate compliance issues, provide regulatory support for customer complaints, partner with senior and regional teams, conduct process reviews, and promote a strong compliance culture.