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Lead and mentor a team of project managers to deliver complex, enterprise software implementations on time, on budget, and to scope. Own portfolio performance, forecasting, resource planning, risk management, executive reporting, and customer escalation. Partner with Sales and Solution teams for pre-sales planning, enforce disciplined governance and continuous improvement, and promote AI-enabled tools and modern software delivery practices (Agile/DevOps). Manage hiring, development, and performance of cross-functional teams and resolve cross-team issues to maintain delivery momentum.

Lead multiple complex software product programs using AI-enabled planning, predictive analytics, and automation. Own integrated release plans, manage scope, risks, dependencies, and stakeholders across engineering, product, quality, and operations to ensure delivery predictability and operational readiness.

Lead the DBA team and deliver Oracle database consultancy, implementations, migrations, upgrades and support for healthcare solutions. Responsibilities include installing, configuring, patching, backup/recovery (RMAN), performance tuning, RAC administration, disaster recovery design, customer-facing consultancy, pre-sales input, training, and on-call support. Promote AI/automation opportunities and collaborate with development and technical teams to improve scalability, reliability and operational efficiency.

Execute repeatable, process-driven configuration tasks from a central intake system, adhering to standards and documentation. Maintain version-controlled configuration artefacts, leverage AI-assisted tools and automation, escalate unclear inputs, contribute to reusable catalogues, and support global delivery throughput without direct client engagement.

Serve as a strategic FP&A partner to Global Development and Platform Engineering, owning global reporting, cloud and engineering cost analysis, forecasting, and Power BI dashboards. Deliver executive-ready insights, drive cost efficiency and forecast accuracy, lead cross-functional analytics initiatives, improve data governance in NetSuite/Power BI, and implement AI-enabled analytics and automation. Requires stakeholder collaboration and process improvement to align technical execution with financial objectives.

Manage implementation, deployment, and support of Clinisys software via structured intake (e.g., ServiceNow). Troubleshoot complex issues, lead upgrades, execute configurations, produce technical documentation and checklists, use AI-assisted tools to improve delivery, and coordinate cross-functional teams to meet service levels and client expectations.

Lead delivery of large-scale healthcare software implementations across NHS Trusts and hospitals. Manage full project lifecycle, governance, risks, budgets, schedules, customer acceptance, and handovers while coordinating internal teams and third-party suppliers. Drive process improvements and apply AI tools to enhance delivery and outcomes.

Sell Clinisys Laboratory Solutions to new enterprise accounts across North America. Build and execute strategic pipelines, manage CRM (NetSuite), deliver presentations, close complex deals, engage C-level stakeholders, and meet/exceed new-logo sales quotas. Travel and onboarding requirements apply.

Install, configure, integrate and deliver Laboratory Information Systems (LIS/LIMS); act as technical SME and customer contact; manage small projects, upgrades and handovers; provide training; identify technical risks and optimisation opportunities including AI/data-driven improvements; liaise between customers and development teams.

Lead development and execution of multi-channel regional marketing programs across North America, focusing on events, demand generation, content, and brand alignment. Manage digital assets, campaign performance, budgets, and cross-functional coordination with sales and product. Leverage AI tools for content and optimization, ensure regulatory (FDA QSR, ISO13485) compliance of materials, and drive analytics-based improvements to increase leads, pipeline, and brand awareness.