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Provide front-line technical support and troubleshooting for EMR software; configure/customize forms, reminders, devices, e-prescribing, and interfaces; train clients and internal staff; test new features; collaborate with finance, billing, interface and development teams; travel to client sites up to three days per week.

Sell MEDFAR's MYLE EMR to frontline healthcare clinics in Ontario. Prospect and penetrate territory, conduct on-site product demonstrations, develop pipeline and upsell opportunities, manage customer follow-ups and relationships, collaborate with sales and internal teams, and meet sales quotas while traveling frequently within the Ontario Health East region.

Senior individual-contributor prompt engineer responsible for redesigning and modularizing prompts, selecting and pairing LLMs, defining clinical-quality criteria, building evaluation and validation frameworks, ensuring production readiness with GenAIOps/CI-CD, and mentoring future prompt designers while collaborating with product, clinical, QA, and client teams.

Lead prompt engineering for MEDFAR's clinical AI (CoeurWay, MYLE EMR): modularize prompts, select and evaluate LLMs, define validation and evaluation frameworks, build automated testing and CI/CD-ready prompt tooling, collaborate with product/clinical teams, and mentor future prompt designers.

Conceive, develop and maintain healthcare system integrations using HL7/FHIR and APIs. Design secure scalable architectures, support production systems, ensure regulatory compliance, document solutions, collaborate with clinical stakeholders, and lead integration projects.

Support the DO manager and specialist to build a learning community. Develop and update technical training content and practical activities, organize two-week onboarding sessions, assess knowledge retention via exercises and exams, evaluate trainee performance versus criteria, share results with managers, promote continuous learning, and implement content updates.

Senior Cloud/DevOps specialist designing, deploying and maintaining scalable, secure cloud platforms using IaC, CI/CD, containers and observability. Leads platform standardization, implements SRE practices and FinOps, mentors team members, and drives continuous improvement in infrastructure, monitoring and operations.

Lead end-to-end EMR (MYLE) implementations for clinics across British Columbia, managing project plans, data validation, stakeholder coordination, risk mitigation, workflow analysis, and change management to ensure timely, high-quality deployments and smooth transitions to operations.

Responsible for auditing and modularizing monolithic prompts, selecting and evaluating LLMs, defining clinical output quality criteria, building validation and regression tests, designing evaluation suites, mentoring the team, and operationalizing prompts for production with CI/CD and observability.

Design, build, and maintain robust data transfer systems and interfaces for healthcare data. Define architecture, develop scalable integration solutions, ensure reliable processing of FHIR/HL7/CDS and XML/JSON/CSV data, troubleshoot performance, mentor team members, and communicate technical risks and progress to stakeholders.