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The role involves providing first and second level desktop and application support, managing IT incidents, liaising with third-party suppliers, and supporting Windows and MacOS environments with tools like Autopilot and JAMF. The successful candidate will guide junior staff and prioritize a high volume of requests effectively.

The Network Support Engineer will provide operational expertise within a technical team, supporting a variety of on-premise and cloud-based network technologies. Responsibilities include deploying and managing network technology, improving operational tasks, maintaining network security, and promoting automation. The role also involves responding to incidents and interacting with third-party support providers.

The Senior Account Manager will drive subscription renewals, cross-sell opportunities, and new customer sales within the Short-term Power sales team. The role requires relationship development in the European client base, overseeing account growth, securing subscription renewals, and managing the sales process from prospecting to closing deals.

The Senior Research Analyst - Rare Earths Markets will provide unmatched rare earths expertise to clients, ensuring detailed and timely analysis of the key opportunities and risks to the rare earths supply chain. The role covers analysis of a broad range of topics from supply, demand and price fundamentals to the geopolitical landscape, ESG, decarbonisation and rare earth recycling.

The Senior Software Engineer will focus on developing innovative AI solutions for Wood Mackenzie’s products, collaborating with data scientists and product managers. Responsibilities include designing solutions, writing maintainable code, leading projects, building CI/CD pipelines, and ensuring high-quality implementation of the product roadmap.

The Lead Gainsight Developer will work within the Digital Customer Success and Retention team to enhance the Gainsight platform for better customer experience. Responsibilities include configuring systems, integrating various data sources, developing new business processes, and monitoring system performance.

The Principal Software Engineer will lead the development of Generative AI solutions, collaborating with data scientists and software teams to ensure scalable and robust software delivery. The role involves technical leadership in building web applications, deploying services on AWS, and maintaining high-quality engineering practices.